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"Friendly, prompt service, fantastic food, lovely setting. "

"If you’re looking for a self contained retreat experience, this property is awesome. Having its own private beach is a plus for that. It’s an older property but beautifully maintained. If you want to venture off the property, though, that’s a different story. It’s isolated, miles removed from the Kuta Beach scene. In my eye, that’s not necessarily a bad thing, mind you. I found Kuta Beach to be overrun with locals on the weekend and largely deserted during the week. Didn’t like the aggressiveness of the hawkers either. So I was content to stay at the Novotel and relax most of the time. "

"Yes to both"

"Lovely hotel, right next to the beach and not far from the ferry port. Great pool and spa, and super friendly staff."

"Very nice hotel with plenty of room to relax outside. The restaurant serve good food in a relaxed atmosphere. The staff is always there for you with a smile and helpful mind. "

"Staff very friendly and great location facility"

"My room has a view of the pool, there was 3 lifts to this huge hotel, but 2 was awaiting maintenance and was turning off. The view from the breakfast restaurant was all that this over priced hotel was worth paying for."

"Spotless room with a great ocean view. Staff amazingly helpful "

"Very nice resort. Perfect for relaxing. Excellent service"