Room, 1 King Bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds
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Reviews of Super 8 by Wyndham Liverpool/Syracuse North Airport

2 out of 5
Super 8 by Wyndham Liverpool/Syracuse North Airport
421 7th North Street, NYS Thruway(I-90) Ex 36 & 37, Liverpool, NY

Reviews

8.4

Very good

Rating 10 - Excellent. 1314 out of 2785 reviews" "
Rating 8 - Good. 983 out of 2785 reviews" "
Rating 6 - Okay. 296 out of 2785 reviews" "
Rating 4 - Poor. 93 out of 2785 reviews" "
Rating 2 - Terrible. 99 out of 2785 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Therese

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a decent hotel. Located right next to a gas station and McDonald's. Not far away from highway and the mall. Room was clean. However. the conditioner wasnt filled before hand so i didn't have much. Other than that it was good. Comfy bed. Better than alot of super 8s
Stayed 1 night in May 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My brother and I stayed for one night while we were in Syracuse for a concert. Check-in was easy and the room was exactly as advertised. The beds/bedding were clean and the shower, toilet, and sink worked perfectly. The only thing that was mildly annoying was the WiFi - it kept logging my brother and me out but it wasn’t really an issue for us since we have unlimited data. Overall I’d definitely go there again if I’m in the area!
Stayed 1 night in May 2024

10/10 Excellent

Randolph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, comfortable beds.
Stayed 1 night in May 2024

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Great shuttle.
Stayed 1 night in May 2024
Response from Janet on 22 May 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day!

10/10 Excellent

Vanessa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only dislike were the loud motorcycles late at night. But not Super 8’s fault.
Stayed 1 night in May 2024
Response from Janet on 21 May 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day! sorry about the nose outside

8/10 Good

Elijah-Blue, Etobicoke

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Staff were all very friendly and patient. Our room was right across from the elevator, and everytime the elevator door opened or closed, the door to our unit would shake loudly. AC unit is very loud, wasnt a problem for our kids, but might impact others. The location is unbeatable for the price. Def would stay here again. Beds were very comfortable as many memtioned. And we had plenty of hot water.
Stayed 3 nights in May 2024
Response from Janet on 21 May 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day! I'm glad you enjoy your stay with us.

8/10 Good

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Super 8's are always hit and miss, but this was among the best I've stayed at. The staff was friendly, helpful, and knowledgeable. The room was clean and quiet. Will use again.
Stayed 4 nights in May 2024
Response from Janet on 21 May 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day! I'm glad you enjoyed your stay with us, and our staff was helpful

4/10 Poor

Carol

Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Janet on 21 May 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day!

10/10 Excellent

Cynthia C.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean. Always friendly staff. Breakfast is a joke, but we don't rely on it for our meal, so not a big deal for us.
Stayed 1 night in Feb 2024
Response from Janet on 21 May 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day! I'm happy that you enjoyed your stay.

10/10 Excellent

Emad

Travelled with partner
Liked: Staff & service, property conditions & facilities
Reasonable price.
Stayed 1 night in May 2024
Response from Janet on 21 May 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day!

8/10 Good

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here based on reviews. I’ve never stayed at a Super8. I have to say it was clean and the bed was comfortable and clean. Great price if your passing through.
Stayed 1 night in May 2024
Response from Janet on 21 May 2024
I'm happy you enjoyed your stay with us, Thanks for staying with us. We appreciate your feedback! Have a Super Day!

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and staff was friendly.
Stayed 2 nights in May 2024
Response from Janet on 21 May 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day!

10/10 Excellent

Russell, Larchmont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Checking in and out process was very quick and efficient. Room was clean and neat.
Stayed 1 night in May 2024
Response from Janet on 14 May 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day! I'm glad you enjoyed your stay with us.

10/10 Excellent

Russell, Larchmont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Checking in and out process was very quick and efficient. Room was clean and neat.
Response from Janet on 14 May 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day! I'm glad you enjoyed your stay with us.

6/10 Okay

Terrence

Travelled with partner
Typical of most, even some 4 star properties-worn, in need of attention to detail. It seems this is the new, unfortunate standard for the hospitality industry.
Stayed 1 night in May 2024
Response from Janet on 13 May 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and clean.
Stayed 1 night in May 2024
Response from Janet on 13 May 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day!

10/10 Excellent

natascha

Liked: Cleanliness, staff & service
Disliked: Amenities
Great place to go if you just need to spend a night. Clean, comfortable beds, friendly staff , great shuttle service. All for a good price!
Stayed 1 night in May 2024
Response from Janet on 13 May 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day! I'm glad you enjoyed your stay with us.

10/10 Excellent

Ronghua, Houghton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They provide shuffle to connect airport and staff there are very friendly. I will choose stay there next trip.
Stayed 2 nights in May 2024
Response from Janet on 13 May 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day! I'm glad you enjoyed your stay and the shuttle service with helpful

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, good price
Stayed 1 night in May 2024
Response from Janet on 10 May 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day!

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an easy stop over for me. Although this is a clean place I believe there should be some money spent on making it more modern and aesthetically pleasing.
Stayed 1 night in May 2024
Response from Janet on 10 May 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day! I'm happy to hear you enjoyed your stay.

8/10 Good

issa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Janet on 13 May 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day!

6/10 Okay

Melody

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Walls are paper thin and hot water was non existent. The shuttle driver was a super nice man though.
Stayed 1 night in May 2024
Response from Janet on 10 May 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day!

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people, comfortable toom
Stayed 1 night in May 2024
Response from Janet on 9 May 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day!

2/10 Terrible

Jon

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn’t use the reservation and you charged me anyway!!!
Stayed 1 night in May 2024
Response from Janet on 9 May 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day!

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable for a one night stay. Very strict about the 3 pm check in.
Stayed 1 night in May 2024
Response from Janet on 9 May 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day!

6/10 Okay

Matthew

Stayed 1 night in May 2024
Response from Janet on 7 May 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day!

10/10 Excellent

Cynthia C.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here numerous times. It is always clean, in good repair & has lots of hot water for showers.
Stayed 1 night in May 2024
Response from Janet on 6 May 2024
I'm glad that you enjoyed your stay with us every time you stay with us and is always clean Thanks for staying with us. We appreciate your feedback! Have a Super Day!

10/10 Excellent

Geoffrey, Ogdensburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Janet on 6 May 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day!

10/10 Excellent

Janice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here many times. I love the staff, and the location .
Stayed 1 night in Apr 2024
Response from Janet on 6 May 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day! I'm glad that you enjoyed your stay with us every time you stay at the hotel.

6/10 Okay

Mark

Travelled with family
Liked: Staff & service, amenities
They were very nice. I had booked two rooms by mistake and the desk person said I just needed to contact you and they would refund me for the second room. I tried several time and could not talk to anyone. My two # were 72816335145454 72818936245822 Please let me know that this will be refunded to me. I have been very happy with the use of Expedia up to this point. I would hate to change my travel sourcing sight. Mark A Lafontaine lafontainemarka@gmail.com
Stayed 1 night in May 2024
Response from Janet on 6 May 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day! I will do my best to try and help you, but Expedia is the one that would need to refund you your money Thanks for staying with us. We appreciate your feedback! Have a Super Day!

10/10 Excellent

Joel

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Definitely aged but priced accordingly. Not sure id stay again.
Stayed 1 night in May 2024
Response from Janet on 6 May 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day!

10/10 Excellent

Zhiang

Stayed 1 night in May 2024

8/10 Good

Pete

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Good.
Stayed 1 night in May 2024
Response from Janet on 6 May 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day!

10/10 Excellent

Cherisse

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Grear service
Response from Janet on 3 May 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day! I'm glad that the service was great.

8/10 Good

CANDICE

Business traveller, Travelled with pets
Liked: Staff & service, property conditions & facilities
Staff was helpful and friendly
Stayed 2 nights in Apr 2024
Response from Janet on 3 May 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day!

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Janet on 3 May 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day!

8/10 Good

Lianne

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport and clean
Stayed 1 night in May 2024
Response from Janet on 3 May 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day!

8/10 Good

Dalia

Stayed 1 night in Apr 2024
Response from Janet on 22 May 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day!

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time I've stayed at a Super 8. Great value and comfort. Front desk (I think her name is Melody?) was courteous and professional with a nice smile, even upon my late night arrival. I normally would stay at a more expensive brand hotel but this was just right. Would stay again.
Stayed 1 night in Apr 2024
Response from Janet on 1 May 2024
I'm glad that your experience was great and comfortable and that our staff was great. Thanks for staying with us. We appreciate your feedback! Have a Super Day!

10/10 Excellent

Saige

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Janet on 3 May 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day!

8/10 Good

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
,
Stayed 1 night in Apr 2024
Response from Janet on 1 May 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day!

10/10 Excellent

Carol ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff member, easy check in
Stayed 1 night in Apr 2024
Response from Janet on 1 May 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day!

6/10 Okay

Luis

It was ok
Stayed 2 nights in Apr 2024
Response from Janet on 1 May 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day!

10/10 Excellent

Liam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money. Discount hotel but very clean and has comfortable beds. I’ve definitely paid a lot more for worse.
Stayed 2 nights in Apr 2024
Response from Janet on 29 Apr 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day!

8/10 Good

Sushma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sink water was going very slowly and hair dryer was not working
Stayed 3 nights in Apr 2024
Response from Janet on 29 Apr 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day! sorry about the issue with the hair dryer and sink.

8/10 Good

Keith Brandon

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
I like their shuttle services especially for us coming from Europe, the early check in was not guarantee until you get to the property. This is an issue for people traveling from europe or any part of the world.
Stayed 1 night in Apr 2024
Response from Janet on 29 Apr 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day! I'm glad you enjoyed your stay with us.

2/10 Terrible

John, Woodbrige

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
sorry..this place is a dump
Stayed 1 night in Apr 2024
Response from Janet on 29 Apr 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Janet on 29 Apr 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day!

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beds were comfortable. Breakfast was good but an apple or other fruit would have been nice. Bedside light didn't work, elevator broke upon check out. Overall good value for money.
Stayed 2 nights in Apr 2024
Response from Janet on 29 Apr 2024
I'm glad you enjoyed your stay with us. Thanks for staying with us. We appreciate your feedback! Have a Super Day!

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked last minute after a flight time change- arrived late in evening. Staff very friendly and welcoming when we arrived. Everything in the room was clean and beds comfy. Perfect place to stay. Airport shuttle also super convenient & driver friendly too. Definitley recommend!
Stayed 1 night in Apr 2024
Response from Janet on 29 Apr 2024
Thanks for staying with us. We appreciate your feedback! Have a Super Day! I'm glad to hear you enjoyed your stay with us. and enjoy the shuttle service.