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Aurea Museum by Eurostars Hotel Company

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Deluxe Double Room (with Sofa Bed) | Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Overview of Aurea Museum by Eurostars Hotel Company

VIP Access
UNESCO Sustainable Travel Pledge

Aurea Museum by Eurostars Hotel Company

5-star property

9.4/10 Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
Rua Cais de Santarém 52, Lisbon, Lisbon, 1100-104

Explore the area

  • Popular LocationLisbon Cathedral2 min walk
  • Popular LocationCommerce Square8 min walk
  • Popular LocationRossio Square13 min walk
  • AirportLisbon (LIS-Humberto Delgado)20 min drive

Room options

About this area

Lisbon

Aurea Museum by Eurostars Hotel Company is located in Lisbon Old Town, a neighbourhood in Lisbon, and is near a metro station and on the riverwalk. The area's natural beauty can be seen at Miradouro de Santa Luzia and Miradouro de São Pedro de Alcântara, while Fado Museum and Lisboa Story Centre are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Campo Pequeno Bullring or Jose Alvalade Stadium.

What's nearby

  • Lisbon Cathedral - 2 min walk
  • Rua Augusta Arch - 6 min walk
  • Lisboa Story Centre - 7 min walk
  • Commerce Square - 8 min walk
  • Rossio Square - 13 min walk

Getting around

  • Limoeiro Stop - 4 min walk
  • Santa Apolonia Station - 11 min walk
  • Lisbon (LIS-Humberto Delgado) - 20 min drive

Restaurants

  • Esperanca da Se - 2 min walk
  • Restaurante Caso Sério - 2 min walk
  • Duetos da Sé - 3 min walk
  • Banca De Pau - 3 min walk
  • Mesa Kreol - 3 min walk

About this property

Aurea Museum by Eurostars Hotel Company

5-star luxury hotel located in Lisbon Old Town
Located close to Rossio Square, Aurea Museum by Eurostars Hotel Company provides a return airport shuttle, a library and dry cleaning/laundry services. For some rest and relaxation, visit the Turkish bath/hammam. Free in-room WiFi is available to all guests, along with a bar and a gym.
Other perks at this hotel include:
  • An indoor pool
  • Buffet breakfast (surcharge), luggage storage and a front desk safe
  • Smoke-free property, a lift and meeting rooms
  • Tour/ticket information, a 24-hour front desk and multilingual staff
  • Guest reviews give top marks for the helpful staff and walkable location
Room features
All 91 individually furnished rooms offer comforts, such as 24-hour room service and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the size rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with deep-soaking baths and baths or showers
  • LCD TVs with satellite channels
  • Free infant beds, electric kettles and daily housekeeping

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily: EUR 20 for adults and EUR 20 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Meeting rooms

Spa

  • Massage/treatment rooms
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Bathroom emergency pull cord
  • Lift
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Dressing gowns
  • Bath or shower
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between midnight and 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: EUR 20 for adults and EUR 20 for children (approximately)
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between midnight and 2:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Eurostars Museum Hotel Lisbon
Eurostars Museum Hotel
Eurostars Museum Lisbon

Frequently asked questions

Does Aurea Museum by Eurostars Hotel Company have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at ?

As of 30 Jan 2023, prices found for a 1-night stay for 2 adults at on 5 Feb 2023 start from ₹12,453.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Aurea Museum by Eurostars Hotel Company pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Aurea Museum by Eurostars Hotel Company?

Check-in is from 2 PM - 1:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available from midnight to 2:00 PM for a fee.

What time is check-out at Aurea Museum by Eurostars Hotel Company?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Aurea Museum by Eurostars Hotel Company provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 40 per vehicle applies.

Where is Aurea Museum by Eurostars Hotel Company located?

Located in Lisbon Old Town, this luxury hotel is within a 15-minute walk of Lisbon Cathedral and Rossio Square. Fado Museum and Rua Augusta Arch are also within 10 minutes. Limoeiro Stop and Terreiro do Paco Station are within a 5-minute walk.

Can I cancel my reservation for free at Aurea Museum by Eurostars Hotel Company and receive a full refund?

Yes, Aurea Museum by Eurostars Hotel Company offers free cancellation on select room rates, because flexibility matters! Please refer to Aurea Museum by Eurostars Hotel Company cancellation policy on our site for more details about any exclusions or requirements.

Reviews

9.4

Exceptional

Rating 10 - Excellent. 379 out of 491 reviews" "
" "10 - Excellent 77%
Rating 8 - Good. 87 out of 491 reviews" "
" "8 - Good 18%
Rating 6 - Okay. 17 out of 491 reviews" "
" "6 - Okay 3%
Rating 4 - Poor. 5 out of 491 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 3 out of 491 reviews" "
" "2 - Terrible 1%

9.5/10

Cleanliness

9.4/10

Staff & service

9.1/10

Amenities

9.4/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

10/10 Excellent

lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for cruise terminals beds are a little hard for me but otherwise a perfect stay

10/10 Excellent

Sergio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel , very close to monuments and old churches in the old city center. Very good location, friendly and professional staff. Amazing food

8/10 Good

Tisy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This hotel is within walking distance of many attractions. The receptionist (Hermes and Joana) were helpful with sharing ways to navigate the city. The receptionst team were generally helpful. They sent me a surprise treat to celebrate my birthday. While my stay at this hotel was great experience, I was highly disappointed to learn from the spa receptionist that the pool and sauna was closed. I specifically booked this hotel for the sauna and pool. The front desk staff shared that it closed two days prior to my arrival. However, I was not informed until I arrived. Later that day, as sign was placed on the door informing guest of the amenities closure. Jenifer at spa was amazing with providing a relaxing massage experience. For breakfast, they have a wide varity and attentive staff. The options for dinner are not as vast. Be prepared for a bit of noise since its located close to a highway/main road. Overall, great location. I felt safe as a solo traveler.
Stayed 5 nights in Dec 2022

10/10 Excellent

Jacob, Garner

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was excellent! The staff was extremely helpful with everything from early checking to sight seeing recommendations. We ended up extending our trip for two days and were able to keep our original hotel room with a river view. Thanks to all!

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is exceptional. Highly recommend for a stay in Lisbon.
Stayed 6 nights in Oct 2022

10/10 Excellent

Pritima

Stayed 3 nights in Oct 2022

10/10 Excellent

tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Piyush

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was very comfortable. The location of the hotel was very convenient to get the downtown feel but still away from the crowd and noise of people!
Stayed 7 nights in Oct 2022

10/10 Excellent

Steve

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Check in was very easy, room was ready to go and very clean. The wine and the chocolate was a very nice touch since we got off a flight. The property is very nice and the pool , sauna , and steam room were nice additions. The rooms are big , clean, and the bathroom is very nice also. All the staff we spoke with were also very helpful and friendly. Highly recommend this place
Stayed 3 nights in Oct 2022

10/10 Excellent

Arnavi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible time at Aurea!!
Our experience at Aurea was amazing!! Everyone is so friendly, they really went above and beyond to help us out. We were visiting for a birthday trip, and they were so thoughtful with leaving a small cake and some champagne in the room! Loved every bit of our time here; special shout-out to Bruno from the restaurant, Rafael at reception, and everybody else who made our stay so special. Aurea was a big part of us falling in love with Lisbon!!
Stayed 2 nights in Oct 2022