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"Great place exceptional location "

"It was just one problem after another. Fan wouldnt work, phone wouldnt work, heater wouldnt shut off and was cooking us out, the duvet cover zipper was broken and flapping out. The staff was really great and were trying. We had an issue they attempted to solve it. Even offering to move rooms on last night, which was more trouble than it was worth as we were leaving very early in the morning. We had 2 days there and both days gave issues. Made only more frustrating by the cost of the accommodations. I paid more for 2 nights there than 3 nights in london. Was in scotland for almost a week and out of 4 hotels this was the most expensive and the most issues."

"Lovely buffet breakfast. Clean room very friendly staff. Be prepared for stairs up to reception, but you can ring for assistance."

"Room and bathroom were spotlessly clean. Staff were excellent from the front desk to bar staff, very helpful. Bed was comfortable. Breakfast had plenty to choose from and was lovely. Overall we had a great experience at this hotel, would definitely stay here again especially with the great location to the city centre "

"This was a wonderful hotel that’s within walking distance of the main road, Princes Street, and other Edinburgh attractions. The hotel was clean, the staff nice and helpful, has a full service restaurant that serves breakfast, lunch and dinner. The rooms were very spacious which we didn’t expect living in other Yotels before, a nice surprise! And it was comfortable with great amenities. Recommended!"

"clean. good rooms services. good location. overall overpriced. for a four star hotel that should have a hair conditioner and towels in the bathrooms as standard. Receptionist seemed anxious type and super worried repeating that we might take adapters with us and it made me smile after a while she was like a guard dog to get you. My booking was not the room I ordered it was downgraded to a smaller in a kind of basement with demolition work and sounds because overbookings and on top of it we were forced to split up the family and book extra single room which we never used. So if you see rooms with double beds and sofa beds in this hotel- do not believe that it is there at all. there is a risk that you will be put in a smaller room and will be forced to buy another single room on just like us. I think if I knew all of this details, I will be checking into Radisson blue instead as safter choice what you get. "

"Absolutely perfect for groups or families. Clean, great amenities, staff was super friendly and helpful with directions and things to see. The beds were soft and so cozy. It is a bit removed from the hustle and bustle of attractions, but I saw this as a positive and didn’t mind walking where we needed to go."

"Fabulous hotel! My only complaint is there were no drawers—just two shelves in one of the closets. This seems to be a general trend in hotels. Maybe bureaus are considered old-fashioned? Other than that small quibble the place was wonderful. We had a fifth floor castle view room with a (very comfortable) bed. Staff, pool, breakfast all excellent."

"Amazing location and great rooms! Love the pods system so you can get some private space and not disturb others as much. Looked like they had fun activities and a good vibe but unfortunately I didn't get a chance to check them out. The location right in Old Town cannot be beat!"