Laverstoke Hotels from ₹3,888

"Very friendly front of house staff. Hotel and spa a little rundown. Hot stone massage was amazing. The hotel do a lunch/bar menu that consist of sandwiches and baguettes from 12 till 5 everyday. However the biggest let down was that the chef had " closed the kitchen" because he wasn't prepared for valentine's day dinners and refused to make me something. I was there on a two night stay so lunch was something I definitely needed. I had to complain a lot and it took The front of house manager a lot to persuade the chef to make me something, but all he would offer was a very basic egg sandwich. This was very disappointing. "

"The staff were friendly and helpful .The air con was not working in my room so it was cold i did get given a plug in radiator which helped slightly but it was still cold, not the best when its cold outside!"

"Great location good value"

"Easy parking,great food,lovely grounds."

"Only stayed in room, was nice"

"We had a mixed experience at Chilworth Manor, but the staff really made the difference. Initially, we were checked into a very small, basic room. The walls were in need of a fresh coat of paint and it felt quite tired. To make things difficult, we were placed right next to a couple with two dogs—which wasn’t ideal as we were staying with a baby. Thankfully, the staff were lovely when we raised our concerns. They were very understanding and moved us to a larger room, which we really appreciated. It made the rest of our stay far more comfortable. The hotel has a nice bar area with a good atmosphere. We also enjoyed using the pool; however, it’s worth noting that it seems to be run as a separate business rather than being exclusive to the hotel. It was quite busy during our visit because of children's swimming lessons taking up a lane alongside the regular swimmers, but it was still a nice facility to have access to."

"Nice quiet spacious clean room (carpet a bit frayed in places) - just what we needed for a business stay. Good location in quiet street but handy for the town centre."

"Unfortunately we solely chose this hotel to enjoy the pool for our son’s first swim. We have a 2 month old and a 2 year old. Having previously stayed at the Grand in Eastbourne the pool temperature had been brilliant for young children and imagined this would be similar. When we got in the pool it felt very cool, I asked the staff member if the temp could be turned up and we were informed the boiler was broken. It was too cold for our 2 month old to safely enjoy. The next morning we returned with our 2 year old for a swim in a thermal swim outfit so she could stay in longer but the pool was even colder! Despite essentially having a wetsuit on she didn’t last long on the pool and we had to leave. It was really disappointing we weren’t notified of this in advance as we simply would not have spent the money on this stay without being able to use the pool. It was an early Mother’s Day treat for me and it was ruined a bit by this and the poor service we received at dinner (feedback sent separately). We had expected a lot more…"

"Hotel needs a refurb. We upgraded to superior room but carpet was badly stained. Bathroom needs upgrading. Basic breakfast "