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"Good is poor"

"We ordered food and drinks outside..it took 20minutes for the drinks to arrive it took a further 10minutes for the food it came without utensils we asked for some bread it took a further 15 minutes to arrive we put it down to short staff !!"

"Excellent overall, very limited TV channels and amazingly (!), no luggage trolley but other than that 1st class and the gym is amazing ! Breakfast also very good,"

"Everything you need for a comfortable stay"

"Hotel with welcoming entrance and polite reception staff. Clean and spacious room. A big restaurant / bar with freshly cooked good meals, served by friendly staff. The hotel pool with a steam room, sauna is a great addition. Highly recommended. "

"Accommodation was ok and staff were friendly, clean rooms couldn’t ask for much more. The restaurant let the hotel down. Firstly when my husband asked about booking a table the first waiter wasn’t friendly. We ordered a mocktail which never came we had to query it before they realised it’s because they ran out of mint. The food was ok but expensive, not many vegetarian options. They advertised sticky toffee pudding which was actually syrup pudding with a pot of toffee sauce. I was gutted was so looking forward to it ask don’t eat puddings often. when I queried it the waiter they thought I was weird, I suggest you google sticky toffee pudding recipe! Great that children under 5 eat free but no vegetarian option on the menu, we had to ask, when it came out it was missing veg which was advertised. Breakfast was ok, although the cooked breakfast buffet had no vegetarian options and they used caged eggs! Shameful i hope they find it in their conscious to move to free range. Would stay in the accommodation again but would find somewhere else to eat!"

"Clean rooms, very central for the town. Would recommend to anyone looking for a lovely place to stay in Winchester. Breakfast was good and enjoyed the pool. Although please note children only allowed for 1 hour in the morning which was a bit of a disappointment."

"The room was clean and spacious. The bed was too soft for my liking and I found it uncomfortable. Other than that, it was a nice room. The hotel is a little run down in places but it has a relaxed atmosphere and never felt busy. The staff were friendly. Breakfast was tasty and there was a great selection of food. We did have to wait for food to be replenished which was a bit disappointing."

"Really cosy, friendly, good value hotel with great staff. Not the most modern room but had everything I needed: a fresh comfy bed, tv, kettle with tea & coffee & bathroom with bath. Bright restaurant with excellent menu at breakfast and dinner with good veggie and vegan options. I’d definitely stay again. "