Search Chalets in Griggs Green

"Only stayed in room, was nice"

"beautiful place and grounds "

"Always a great stay with easy check in and good food!"

"Unfortunately we solely chose this hotel to enjoy the pool for our son’s first swim. We have a 2 month old and a 2 year old. Having previously stayed at the Grand in Eastbourne the pool temperature had been brilliant for young children and imagined this would be similar. When we got in the pool it felt very cool, I asked the staff member if the temp could be turned up and we were informed the boiler was broken. It was too cold for our 2 month old to safely enjoy. The next morning we returned with our 2 year old for a swim in a thermal swim outfit so she could stay in longer but the pool was even colder! Despite essentially having a wetsuit on she didn’t last long on the pool and we had to leave. It was really disappointing we weren’t notified of this in advance as we simply would not have spent the money on this stay without being able to use the pool. It was an early Mother’s Day treat for me and it was ruined a bit by this and the poor service we received at dinner (feedback sent separately). We had expected a lot more…"

"Hotel needs a refurb. We upgraded to superior room but carpet was badly stained. Bathroom needs upgrading. Basic breakfast "

"Great location right in the town centre, helpful and friendly staff. "

"Gorgeous hotel, great pool and very comfortable stay."

"Nice hotel, very practical and has everything you need. Had to pay for parking as we didn’t book directly. Staff ok - lady at bar lovely. Pool’s a bit tired too but great to have one. Weren’t allowed to buy from children’s menu unless we bought an adult meal - which seemed like a missed opportunity to make some money for the hotel. "

"Used the pool, steam and jacuzzi. All facilities within that area were immaculately clean, including the changing room. Staff were friendly and helpful. "