Search Hotels Near Launch Family Entertainment, Chicago

"Very nice clean hotel. Quiet location. Friendly staff. Now my first choice hotel in the area."

"N/A"

"Great place. A lot of fun. However, we had to pay for parking. Kids missed out on extra opportunities. I dont recall it being mentioned for either. I felt like I would have gotten more for my money booking directly though Great wolf and not Expedia. Overall, a good experience. I just would book directly through the hotel. Not 3rd party"

"The staff was very nice."

"Needs some updating. It was OK. downstairs is confusing where to check in exactly. It feels overwhelming."

"My clothes or dirty I had to buy new pillowcases to sleep the cleaning this motel at all, but it’s the cheapest"

"Enjoy my stay here"

"clean room/bathroom, breakfast was not as good as i expected wish there were more options. pool was nice"

"Parking was convenient and secure, and the room itself was clean and comfortable. We did not use the breakfast service. Danielle, who assisted us during evening check-in, was excellent—professional, welcoming, and very informative, especially as we were in town for a Navy graduation. Unfortunately, the experience declined significantly after that. We were required to check out a day early, and the morning staff was noticeably less helpful and far less professional. When I inquired about a refund for the unused night, I was told it would need to be handled through Expedia. However, after contacting Expedia, I was informed that the property manager, Tammy, had directly declined the refund request—even though we did not stay for that night. This lack of accountability and inconsistency in customer service was extremely disappointing. While the property is conveniently located near the naval base and meets basic expectations for cleanliness, the way this situation was handled reflects poorly on management and significantly impacted our overall experience."