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"The hotel is good. Very outdated needs work done. Our facet in the shower was hanging on by a thread. Moldy tubs, and no shower fan. There was only one area of elevators for the whole hotel. Which was a pain. The kids water park was cool. I didn’t get in the hot tub or hot springs because they were really small and so many people were crammed in there. The line to check in took forever and so many people were getting annoyed took almost 45 minutes just to get checked in. They have kiosk but half of us couldn’t check in on there. I’m not sure if I’ll ever stay there again but my niece enjoyed it and that’s what matters. "

"Yes"

"The room needs some updates. The breakfast buffet section is too dark."

"Staff was extremely nice and helpful."

"Staff was kind and helpful. Building was in bad shape and felt like a real low budget location. Elevator was a mess with tagging and my shower drain was clogged. This was NOT a good experience, but I do admit that the staff was very kind and helpful. "

"Clean room"

"Very clean and comfortable "

"It had roaches, that heat did not work. I was cold all night. They came in and said it were work in 15 minutes and it never did. It had mold in the bathroom on the wall, the bathtub had a hole in it and it had a mat to cover it. The whole experience was horrible."

"arriving 20 minutes before the end of breakfast and the hot buffett and coffee were empty. We were told 5 more minutes multiple times and still only part of it was refilled. We were never able to get eggs or coffee. I typically love Embassy suites, but this visit was very disappointing. "