Search Holiday Rentals in Kuzuma

"Clean, quiet, nice staff. Free hot spa, gym. If the room is bigger, more choices of restaurants it would be great."

"We stayed here for two non-consecutive nights, first after a full day at DisneySea. The location is very convenient for Disney; 3 subway stops (~15 min). Shiomi Station is across the street (a 2 min walk). Exploring other parts of Tokyo requires a line transfer, which isn’t ideal with tired kids, but still manageable. For example, we opted for Ginza instead of Shibuya on our last night due to the shorter commute. Check-in was excellent. The staff were warm and welcoming, the lobby is spacious, amenities are freely available, and having a FamilyMart attached to the hotel was extremely convenient. We stayed in a family room with four twin beds, and there was still enough space for two large suitcases. The only downside was the lack of drawer space. The beds were very comfortable, and the shower had great water pressure. What truly stood out was the staff’s exceptional service. We had forwarded our luggage from a previous hotel using Airporter. The hotel confirmed they could receive our prepaid luggage, and they were incredibly responsive to all my questions via Expedia’s chat. When my daughter lost her backpack at Tokyo Skytree, a front desk staff member kindly called lost and found on our behalf, translated for us, confirmed the bag was found, and even asked about shipping options since we were leaving for Kyoto the next morning. They stored our luggage while we were in Kyoto. They also made disposing of our damaged luggage incredibly easy & no fees. I highly recommend!"

"Great location and service. Solid hotel! "

"Everything was excellent. Friendly and efficient staff. Clean premises. "

"Clean room and bathroom, Good amenities, staff are professional mannered, Beautiful Japanese garden and winter illustration "

"Very good"

"Very nice hotel"

"Staff, cleanliness, hotel decor"

"Wonderful staff, clean and well stocked rooms (all the bathroom/hygiene amenities you could possibly need restocked daily in the bathroom), perfect location with the Yurikamome station right out the front doors, and a great buffet breakfast with many western and Asian offerings. I would definitely stay here again. "