Kuzuma Trip

This is a beautiful small hotel with lots of traditional japanese decor. It is quiet and peaceful and very elegant. The neighbor is interesting, not at all touristy and very accessible to several different metro lines.

Booked larger room for 4 adults. Pros: digital access, bigger room compared to other Tokyo hotel rooms, ac, internet, kitchenette, laundry machine in room, some free toiletry amenities, lots of towels, tissue and paper towel refilled, plenty beddings available, location very convenient for shopping & eating, quiet, metro stations closeby including Tokyo station, staff very friendly, can buy bottled water at front desk for 50¥… Cons: only 2 dining chairs, flimsy in room safe did not work, limited storage, only one mirror, smell from the shower area and the enclosed separate toilet, upper bunk creaking noises on every turn, lower bunk like a restaurant bench, supposed to sleep 6 but the only 4 adults will sleep comfortably, limited housekeeping and garbage in the hallway so we got to smell our neighbours dirty lifestyle. Overall good but some issues brought score down.

.

I think they do have updated rooms, I just wasn’t in one. It felt like the room was nice… 30 years ago. I was also told I had free breakfast at check-in but then told I didn’t when I tried to get it. Further, when I tried to get my free drink at the rooftop bar, they gave me a very small menu, our treatment was degraded, and they didn’t even offer us peanuts or water even though they did for everyone else around us. I would not recommend this hotel unless I was coming for work, which seems to be one of the only ways they provide you an updated room. Not worth the price.