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"This property is a gem. It is build as part of an ancient courier station that has significant Chinese history. The park in the back lights up at night and provides a beautiful contrast with the bustling Suzhou. You get the same feel of the Venice-like town all to yourself. The hotel itself also has what you would expect of a 5star hotel with restaurants and various gyms/spa/family amenities. A must stay if you visit Suzhou!"

"Excellent location. Easy access to metro snd the mall."

"Great location, staffs were all very friendly and very helpful in many ways. Many high end shops within walking distance. "

"checking in staff were so cold, not COOL.toilet was auto flushing periodically.no checking in welcome gift received, while others had.when my wife wonderded two beds room assigned, the staff didn't give us a choice,etc."

"good"

"Staff are so nice. Location is the best part of this hotel "

"I spend around ~40% of my time traveling and residing in hotels. This establishment stands out as one of the world's most sophisticated luxury destinations. The service, accommodations, and decor are nothing short of sensational. The concierge, Mike Cai, was exceptional—almost like having a personal assistant in a new city. The staff exudes authenticity and attentiveness, creating an unforgettable experience."