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"The Location is perfect; the staff is helpful and friendly; and the room is clean."

"Our corner room on the 60th floor had an amazing view. Top notch hotel with great staff. One of the best experiences that we ever had. "

"The room is clean. Staff is very friendly. "

"Club lounge was excellent. "

"A Perfect Stay at Shangri-La Shanghai — Truly Exceptional Service From the moment we arrived, everything about our stay at the Shangri-La Shanghai was simply perfect. The room was beautifully maintained and even upgraded upon check-in, offering a stunning view and the highest level of comfort. Housekeeping was incredibly attentive — they refreshed our room twice a day and always made sure everything was spotless. What touched us the most was the kindness and thoughtfulness of the staff. They went above and beyond to celebrate my birthday, preparing a lovely surprise that made the day unforgettable. Every interaction with the team was warm, professional, and genuine. My girlfriend and I felt truly cared for throughout our stay — it was one of the happiest times we’ve shared together. I can’t thank the Shangri-La team enough for their exceptional hospitality. This hotel has set a new standard for us, and we’ll definitely return on our next trip to Shanghai. ⭐⭐⭐⭐⭐"

"same breakfast everyday but lot of varieties "

"Love the swimming pool and the breakfast. "

"Overall very nice"

"Great stay! Would recommend this hotel for anyone. Good area with lots around and easily accessible "