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Crowne Plaza Kunshan by IHG

5.0 star property
Kunshan's bustling commercial center offers a perfect blend of shopping opportunities, luxury accommodations, and entertainment options for travelers

Choose dates to view prices

Crowne Plaza Kunshan is centrally located in this vibrant city. Guests can keep fit at the health club or swim in the indoor pool with sun loungers. The hotel’s two restaurants offer Chinese cuisine and special menu options for children.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is ₹6,985
₹8,145 total
includes taxes & fees
1 Jun - 2 Jun

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9.6 out of 10, Exceptional, 34 reviews
The price is ₹32,523
₹37,922 total
includes taxes & fees
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 280.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 138 per person
  • Rollaway bed fee: CNY 280.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Crowne Plaza Kunshan by IHG have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Crowne Plaza Kunshan by IHG?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Kunshan by IHG on 1 Jun 2026 start from ₹6,985, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Kunshan by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Kunshan by IHG?

Self-parking is free at this property.

What time is check-in at Crowne Plaza Kunshan by IHG?

Check-in start time: 3 PM; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Kunshan by IHG?

Checkout is at noon.

Where is Crowne Plaza Kunshan by IHG located?

Located in the heart of Suzhou, this luxury hotel is 2.4 mi (3.8 km) from Tinglin Park and 2.9 mi (4.6 km) from Wanda Plaza Kunshan. Yongxin Square and Kunshan Forest Park are also within 9 miles (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

8.8

Cleanliness

8.4

Location

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 37 out of 69 reviews
Rating 8 - Good. 24 out of 69 reviews
Rating 6 - Okay. 4 out of 69 reviews
Rating 4 - Poor. 2 out of 69 reviews
Rating 2 - Terrible. 2 out of 69 reviews

Reviews

Verified

10/10 Excellent

Boon Fook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful hotel and will back again
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Mostly above standard level
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

MUSA

Liked: Staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2024
Verified

4/10 Poor

bin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
由于被中国国企接盘了运营，已经完全没有了皇冠品牌的各方面舒适度，基本属于国内三星级水平。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Yu-Sheng

Liked: Cleanliness, staff & service, amenities
客房很乾淨，服務態度很棒。
Stayed 4 nights in Jan 2026
Verified

8/10 Good

YAU CHOR RAPHAEL

Liked: Cleanliness, staff & service
打理房間清潔的女士服務態度非常好.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Suet Mui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得推薦的酒店

酒店服務很好, 員工很有禮貌很幫忙.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Suet Mui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

服務人員有禮貌

整體都是滿分
Stayed 2 nights in Jul 2025
Verified

8/10 Good

YAU CHOR RAPHAEL

Liked: Cleanliness, room comfort
非常有水准的酒店
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Chih-Hsien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
硬體跟服務都很好，旁邊就是商場，非常方便
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常推薦，吃東西方便，買東西也方便，隔壁就是大商場
Stayed 2 nights in Jan 2024
Verified

8/10 Good

CHIAHUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
旁邊就是商場。 非常方便。 服務及房間整潔都很好
Stayed 2 nights in Sep 2023
Verified

6/10 Okay

yeongchul

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
주변 상권은 좋으나 저녁시간대 음악 소리 등 약간 시끄럽다. 수압이 너무 낮아 샤워기 사용이 거의 불가능 했다. 호텔 수영장 이용했는데, 아이들이 너무 많아 어린이 물놀이 풀장 같았다. 조식은 종류가 많았고, 맛과 서비스도 괜찮은 편이었다. 다른 지역 크라운 호텔에 비해 수준이 약간 부족한 느낌을 받았다.
Stayed 2 nights in Sep 2023
Verified

8/10 Good

HUNGYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
前台人手好像稍嫌不足, 等得比較久. 進房後發現還有清潔人員在清掃.
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Wei Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

大致上都很棒

房間很大，隔音不錯，可惜浴缸有點髒，房間有股說不上來的味道(不知道是不是空調太久沒清潔還是霉味) 酒店位置很好，服務人員態度親切，只住了一晚有點可惜！
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice for a business stay.

Can't complain.
Stayed 11 nights in Mar 2019
Verified

10/10 Excellent

WEIXI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

行政房服务很不错

行政房很不错，行政楼层有自助餐，happy hour有免费酒水和点心
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Hiromi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

立地条件最高

ショッピングモールに隣接しているのでとても便利
Stayed 2 nights in Oct 2018
Verified

6/10 Okay

Verified traveller

立地良し

ホテルのレストランの立地が良いために何度も仕事で使いました。サービスも設備もどんどん悪くなる一方で残念
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Ding yuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good stay experience.

Room is clean and bed is comfortable. Hotel location is close to a shopping mall. Breakfast is inclusive of a variety of food choice. The check-in reception personnel was not well trained to elaborate related services, room rate and credit card pre-charge. The temp control in the room does not really work, no heater function. Overall It's a good choice staying in Kunshan compare with other hotels.
Stayed 4 nights in Dec 2018
Verified

10/10 Excellent

Oscar

Bra hotell för en affärsresa
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Great place and good mall attached!

The hotel is very nice with a great breakfast option if you need to fill up before your day. The hotel is also attached to a high end mall with several food options on the bottom floor and top floor (and a Dairy Queen!) We did have trouble getting 4 towels for our family of four. We asked for 2 extra towels, which were promptly delivered. However, next time the cleaning service came through they only left 2 towels again. Besides this very small detail, everything else was very good!
Stayed 3 nights in Oct 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Still the best hotel in Kunshan for business trip but service need to be improved. Staffs are not so professional and not so kind...not many can understand English...worst when there are many group tourists... better change to another hotel when you find a big group!!
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

Hsiulan lan

Liked: Staff & service, property conditions & facilities, room comfort

除了游泳池很髒亂以外其他一切都很好

除了游泳池很髒亂以外其他一切都很好
Stayed 1 night in Sep 2018