Pan Pacific Suzhou

4.5 star property
Riverwalk hotel with 4 restaurants and fitness centre

Choose dates to view prices

Photo gallery for Pan Pacific Suzhou

4 restaurants, breakfast, lunch, dinner served; international cuisine
Deluxe King | 2 bedrooms, down duvets, minibar, in-room safe
Property amenity
Café
Meeting facility
Pan Pacific Suzhou, near Shantang Street, offers a peaceful escape with a garden and driving range. Dine at four on-site international restaurants, relax in the sauna or steam room, and swim in the seasonal outdoor pool. Helpful staff and free in-room WiFi enhance the experience.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pool
  • Room service
  • Gym
  • 24/7 front desk
The current price is ₹5,357
₹6,247 total
includes taxes & fees
8 Oct - 9 Oct

Room options

Available filters for rooms
Showing 37 of 37 rooms

Premier King

  • Sleeps 2

Premier Twin

  • Sleeps 2

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Dining table
Flat-screen TV
Down duvet
  • 689 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premier Twin

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
2 bedrooms
Bathrobes
Hairdryer
  • 344 sq ft
  • Sleeps 2
  • 2 Single Beds

Deluxe King

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
2 bedrooms
Bathrobes
Hairdryer
Free bottled water
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Twin

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
2 bedrooms
Bathrobes
Hairdryer
Free bottled water
  • 344 sq ft
  • Sleeps 2
  • 2 Single Beds

Premier Balcony Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Dining table
Flat-screen TV
  • 732 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premier Balcony Twin

Highlights

Balcony
Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
2 bedrooms
Bathrobes
Hairdryer
  • 388 sq ft
  • Sleeps 3
  • 2 Large Single Beds

Premier Balcony King

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
2 bedrooms
Bathrobes
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

Family Suite

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
2 bedrooms
Blackout curtains
Bathrobes
Hairdryer
  • 689 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

Family Two Bedrooms

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
2 bedrooms
Blackout curtains
Bathrobes
Hairdryer
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

Family Triple Room

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
2 bedrooms
Bathrobes
Hairdryer
Free bottled water
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

Premier View King

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
2 bedrooms
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 King Bed

Two Bedroom Executive Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Flat-screen TV
Down duvet
2 bedrooms
Blackout curtains
Bathrobes
  • 1184 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

Premier View Twin

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
2 bedrooms
Bathrobes
Hairdryer
  • Sleeps 2
  • 2 Large Single Beds

Family King Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
2 bedrooms
Bathrobes
Hairdryer
  • Sleeps 4
  • 1 King Bed

Premier King Grande

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
2 bedrooms
Bathrobes
Hairdryer
  • Sleeps 4
  • 1 King Bed

Executive Suite

  • Sleeps 2

Wu Gong Hall

  • Sleeps 6

Triple Bedroom Executive Suite

  • Sleeps 6

Two Bedroom Executive Suite

  • Sleeps 4

Premier Balcony Suite

  • Sleeps 2

Executive Pagpda Suite

  • Sleeps 2

Family Suite

  • Sleeps 3

Family Two Bedrooms

  • Sleeps 4

Premier Balcony King

  • Sleeps 2

Premier Balcony Twin

  • Sleeps 2

Deluxe Room (Double Bed)

  • Sleeps 2

Deluxe Room (2 beds)

  • Sleeps 2

Family Triple Room

  • Sleeps 3

Premier View King

  • Sleeps 2

Premier King

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
2 bedrooms
Bathrobes
Hairdryer
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Standard 2-bed Room

  • Sleeps 2

Premier View Twin

  • Sleeps 2

Deluxe King

  • Sleeps 2

Deluxe Twin

  • Sleeps 2

Deluxe Suite

  • Sleeps 2

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About the area

Located in Suzhou Old Town, a neighbourhood in Suzhou, Pan Pacific Suzhou is near a metro station and on the riverwalk. Shantang Street and Suzhou Museum are two other places to visit that come recommended.
Map
259 Xin Shi Road, GuSou District, Suzhou, Jiangsu, 215007

What's nearby

  • Guanqian Street - 3 min drive - 3.4 km
  • Pingjiang Road - 4 min drive - 4.2 km
  • Shantang Street - 5 min drive - 5.0 km
  • Suzhou Museum - 6 min drive - 5.5 km
  • Humble Administrator's Garden - 6 min drive - 5.8 km

Getting around

  • Renminqiao South Station - 9 min walk
  • Suzhou Railway Station - 13 min drive
  • Wuxi (WUX-Shuofang) - 46 min drive

Restaurants

  • ‪Haidilao Hot Pot - ‬17 min walk
  • ‪萃英园 Garden Brasserie - ‬10 min walk
  • ‪KFC (肯德基) - ‬10 min walk
  • ‪Tommy Coffee - ‬12 min walk
  • ‪Starbucks - ‬7 min walk

About this property

Pan Pacific Suzhou

Luxury hotel near Shantang Street
Located close to Suzhou Museum and Humble Administrator's Garden, Pan Pacific Suzhou provides a garden, dry cleaning/laundry services and a gym. Get out on the links at this hotel and enjoy amenities such as a driving range. For some rest and relaxation, visit the sauna or the steam room. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a business centre are available to all guests.
Other perks include:
  • A seasonal outdoor pool and an indoor pool, along with sunloungers, pool umbrellas and a lifeguard on site
  • Buffet breakfast (surcharge), an outdoor tennis court and an electric car charging station
  • Express check-out, luggage storage and concierge services
  • Smoke-free property, a gift shop and wedding services
Room features
All 336 rooms include comforts such as air conditioning and bathrobes, as well as perks such as free WiFi and safes.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Baths or showers, free toiletries and hairdryers
  • 47-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and phones

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 68 for adults and CNY 68 for children
  • 4 restaurants

Restaurants on site

  • Sun Ray禧禾意大利灵感餐厅
  • 吴宫瑞面
  • 塔影咖啡
  • 海天楼中餐厅
  • 萃英园全日餐厅

Things to do

  • Billiards/pool table
  • Golf driving range
  • Gym
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Table tennis

Family friendly

  • Children's toys
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • 12,917 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • On the riverwalk
  • Pool loungers
  • Pool umbrellas

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (120 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchairs on site

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 1999
  • Lifeguards
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: 50-per cent of room rate for check-in between 1:00 PM and 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 6 and younger eat free breakfast
Rollaway/extra beds are available for CNY 300.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 68 for adults and from CNY 68 for children
  • Late check-in fee: 50 per cent of room rate for check-in between 1:00 PM and 6:00 PM
  • Rollaway bed fee: CNY 300.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
Pool access available from 7:00 AM to 9:30 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Pan Pacific Hotel Suzhou
Pan Pacific Suzhou
Suzhou Pan Pacific
Pan Pacific Suzhou Hotel Suzhou
Pan Pacific Suzhou Hotel
Pan Pacific Suzhou Hotel
Pan Pacific Suzhou Suzhou
Pan Pacific Suzhou Hotel Suzhou

Frequently asked questions

Does Pan Pacific Suzhou have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 7:00 AM to 9:30 PM.

How much does it cost to stay at Pan Pacific Suzhou?

As of 4 Oct 2025, prices found for a 1-night stay for 2 adults at Pan Pacific Suzhou on 8 Oct 2025 start from ₹5,357.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pan Pacific Suzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pan Pacific Suzhou?

Limited spots are available.

What time is check-in at Pan Pacific Suzhou?

Check-in start time: 3:00 PM; check-in end time: 6 PM. Late check-in is available from 1:00 PM to 6:00 PM for a fee of 50%.

What time is check-out at Pan Pacific Suzhou?

Checkout is at noon.

Where is Pan Pacific Suzhou located?

Located in Suzhou Old Town, this luxury hotel is 2.8 mi (4.6 km) from Shantang Street, and within 6 mi (10 km) of Suzhou Museum and Humble Administrator's Garden. Hanshan Temple is 4.5 mi (7.3 km) away. Renminqiao South Station is 9 minutes by foot and Nanmen Station is 10 minutes.

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Reviews

Pan Pacific Suzhou Reviews

9.0

Wonderful

9.0

Cleanliness

8.4

Location

8.8

Staff & service

9.2

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 269 out of 434 reviews
Rating 8 - Good. 112 out of 434 reviews
Rating 6 - Okay. 37 out of 434 reviews
Rating 4 - Poor. 14 out of 434 reviews
Rating 2 - Terrible. 2 out of 434 reviews

Reviews

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome place to stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel, styled in the Wu Dynasty architecture. Highly recommend this hotel to anyone visiting Suzhou.
Stayed 3 nights in Sep 2025

10/10 Excellent

Zhao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in Jul 2025

10/10 Excellent

Jie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So beautiful hotel, the room was every clean with beautiful balcony and garden view, hai tien lo restaurant dining was delicious, and I want specially thanks 谈星余,郑明泽,孙智慧,非常感谢他们的热情专业的服务态度。
Stayed 3 nights in Sep 2025

10/10 Excellent

Dora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large and clean. Beautiful architecture.
Stayed 1 night in Sep 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are a family of four with two kids, 11 and 7. We enjoyed staying at the hotel. The room is clean and organized, the food at hotel restaurant is great plus there’s an indoor and outdoor swimming pool.
Stayed 4 nights in Sep 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical hotel but recently refurbished! All facilities that might be expected and a wide variety of choice for breakfast. Situated as part of the Panmen gardens and free entry with your room key!
Stayed 2 nights in Sep 2025

10/10 Excellent

Yile

Liked: Amenities
We had a great time staying at this hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Lionel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon herbergenent, buffet copieux et options de repas très bon
Stayed 3 nights in Jul 2025

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean room. Helpful and friendly staff. Restaurants inside hotel were good. Beautiful architecture. Balcony has great view to a beautiful park. Right next to an attraction of old tower and park.
Stayed 2 nights in Sep 2025

10/10 Excellent

WENJING

Liked: Staff & service, amenities, property conditions & facilities
Very pretty and the service is good also!
Stayed 3 nights in Jul 2025

10/10 Excellent

Rongxuan

Liked: Amenities
The Panmen area is excellent!
Stayed 2 nights in Jun 2025

10/10 Excellent

Fan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and services, serene atmosphere surrounded by the garden
Stayed 2 nights in Apr 2025

10/10 Excellent

JiaQing

Liked: Cleanliness, amenities, property conditions & facilities
Room is excellent,with nice shower,big gardens
Hotel view
Lobby entrance
Robot service
Stayed 1 night in Jun 2025

8/10 Good

Thu

Liked: Cleanliness, staff & service
Hotel staff are very nice and helpful even though there are only few who speak English. I inquired about private transportation service to Hangzhou. The young man (I should have asked for his name) got my info, and later came to my room and confirmed the booking. Great service! Minus one star for this rating is the room soundproof is very poor. We can hear everything in the hallway; people talk loud and run around late at night, and we hear it all.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 2 nights in Jan 2025

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very nice property. We booked a two bedroom executive suite with great view out of the tower. We also try the breakfast buffet with very reasonable price and great election of both Westin and Chinese style breakfast.
Breakfast area with great view
Hotel lobby
Two bedroom suite, main bedroom
Hotel courtyard
Stayed 1 night in Jun 2025

8/10 Good

Ngoc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, breakfast buffet was just ok. Indoor and outdoor pools, amazing chinese gardens all around and laundry facility.
Stayed 2 nights in Apr 2025

10/10 Excellent

Long

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed for two nights, but my experience at **Pan Pacific Suzhou** was fantastic. The hotel is beautiful, impeccably clean, and offers a luxurious yet comfortable atmosphere. What truly stood out was the **exceptional customer service**. When I accidentally left my necklace behind, the staff went above and beyond to ensure its safe return—sending it to my next hotel in Shanghai **the very next day**! Their honesty, efficiency, and kindness reflect the hotel’s commitment to guest satisfaction. Highly recommend this hotel for its **prime location, pristine rooms, and thoughtful service**. I’ll definitely stay here again on my next visit to Suzhou!
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

Big old place

Hotel is big, busy, service is mediocre.
Stayed 2 nights in May 2025

10/10 Excellent

Loh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A grand hotel that is as much a sight seeing spot by itself as the rest of Suzhou.
Stayed 2 nights in Mar 2025

10/10 Excellent

mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albergo eccellente. Tanto da camminare per raggiungere le camere. La camera familiare, presa per 3 adulti, era dotata di giocattoli per bambini (Incl tenda indiana), angolo cottura, 2
Stayed 2 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice pèlace for the discovery of Suzhou
Stayed 3 nights in Mar 2025

10/10 Excellent

Kam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s more like a resort than a regular hotel. It has a private park on site.
Stayed 6 nights in Apr 2025

10/10 Excellent

Daiyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is good and convenient.
Stayed 2 nights in Mar 2025