Search Hotels in Old Town Key West, Key West

"Great location! Great staff! Just had a few loud guests in the middle of the night and the rooms are small and close together in the section we were in… made for a restless evening or two."

"Wi-Fi was very spotty on the rooms and TV was limited. Most everything else was excellent"

"We had a King size room but it was SMALL, especially the bathroom! This is a hotel built in the 1940's with some updates. Strange layout of rooms, can be confusing to find your room at first, parking is limited and you may not get to park near your door. (Parking is $22.50 extra a day.) Front staff is super helpful and friendly, especially Karen. Breakfast is actually better than most places we have stayed. Continental, Fruit, yogurt, cereal, boiled eggs, muffins, bagels on weekends. Juice and milk. One small pool and one larger one."

"Booked here to spoil my girlfriend on her birthday and they were accommodating. Gave me a lovely room with a view right over the harbor. The room was clean and comfy. The available water bottles in the room and near the elevator were very nice for the resort fee. But the $40 valet fee I wasn't impressed with and here's why. I am a valet bellman myself, so I was excited to be on the other side of the experience. But when I pulled in, the valets didn't greet my car, they stood at their podium and talked and I was the only car there. I had to get out and walk up to them, and interrupt them. It didn't bother too much at the moment as of course I was in a great mood being on vacation and quickly told them I do what they do and am happy to be in Florida. They were nice, and I still tipped them well on all bell runs and car retrievals. But they should be approaching the car, greeting me and welcoming me first, especially at the price of valet and the hefty price of the rooms. Overall, it was great stay, just very expensive so you expect a level of customer service that matches."

"Zero complaints, everyone was pleasant and accommodating. "

"The resort is in an ideal location on Duval Street and the staff is top notch from top to bottom, whether it's the grounds keepers, the cleaning crew or the bartenders, they are all so pleasant, helpful, and make you feel like they are there just for you. The pools are a good time all day long with music, live entertainment, and an on-site bar and the walkability can't be beat. The rooms are clean and there are always plenty of towels. If I were to make any improvements to the property I'd put coffee machines in the rooms that give you the option to brew expresso or a regular cup of coffee. As there are numerous coffee shops just steps away, being limited to just expresso in your room is not an issue for me personally, but having the choice would be a nice to have. The air-conditioners work very well, but can be a bit noisy, but again, not a reason to not have the best stay possible. Newer smart tvs that would allow you to log into your Hulu, Netflix, etc. accounts would be a nice perk as well. The nice to haves aside, I would recommend this property to anyone. It's 5-stars in my opinion."

"We loved staying at The Reach and we had a King studio view of the beach. The location was quieter, less crowded, and perfectly located on the southern end. We did not rent a car, so we took Ubers to most destinations, or walked. We found there was no reason to rent a car and we spent 7 days there. Ubers are most reasonable and readily available. Duvall street was a couple of block, filled with many restaurants, bars and shops. We found that The Reach had everything either at the resort, or nearby so walking to some of the local restaurants were our favorites. The Reach exceeded our expectations, with clean grounds, a very professional, friendly and helpful staff and had its own beach and pool on the grounds. We will definitely go back and stay at The Reach. Definitely go to Blue Heaven for breakfast and Louie’s Backyard for dinner! Highly recommend!"

"Nice place with great location. Very friendly staff. Excellent breakfast!"

"Yea"