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"Good place to stay for those who are visiting Kochi for short trips. Staffs were amazing"

"Good food, excellent customer skills. "

"I have a love hate for this hotel. The property is absolutely gorgeous but the problem I run into is the downstairs kitchen. The cooks down there can not even cook an egg properly. Everyday I have to send food back because it is raw, overcooked, or the wrong food. The Cassava restaurant is very very nice and they will cater to whatever you desire with a good selection of fresh caught food. But the downstairs restaurant is consistently mismanaged. One day i was eating a salad and it had a rock in it. I almost broke my tooth. One day I had to send my eggs back three times. This has been an ongoing problem since the last time I visited. I recommend visiting this hotel but avoid the buffet restaurant at all cost if possible."

"Very nice stay. Relaxing. Staff and service were excellent"

"Sharon and team were good - food was good"

"Excellent hotel, would highly recommend a stay at Grand Hyatt. The hotel amenities were excellent. We enjoyed the dining options, the buffet breakfast had a wide variety of dishes which were all tasty and the restaurant staff were very attentive and friendly. We were well looked after and were sad to leave. "

"Great stay, thanks for the great support"

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"Room is clean, friendly staff, Buffet breakfast was the best, they made fresh juice for me, I didn’t use the pool."