Katy Hotels with Hot Tubs

"The property was under construction. The housekeeping was not cleaning up after the construction crew. Whitney the night receptionist did not notify us that the elevator from the second floor to the third floor that was operating. However, when we got to the elevator, it had a sign that said use the elevator to the second floor and then walk to the third floor. We are handicapped. When we went to ask the receptionist about it she said oh you can use the elevator. Ignore the sign. So because she was too lazy to remove the sign she was making people walk from the second floor up the stairs to the third floor."

"My stay, picture was hanging off the wall screws on the floor. When I walked in to check in the front desk person was stuck in her phone and never looked up until I prompted and the door right by the front. She didn’t mention any amenities! Didnt reference deposit! They never cleaned the room or tried, didn’t vacuum the floors, take any trash, we had to keep asking for clean towels. There were things that were left in the room by previous guest like a fork and hair in the bathrooms. The pool was dirty! Definitely needs some updates! But besides that when we did speak to someone they were polite! "

"Clean room, comfortable beds, clean sheets, free onsite parking."

"The rooms are small. The chair in the room is kids size. Horrible lighting in bathroom. The shower heads are different in depending on the room. No microwave in your room. "

"Nice hotel friendly staff"

"The first two times we stayed here the rooms were so nice. Evidently some rooms have not been updated. Unfortunately, we stayed in one of those our third stay. Bed was very uncomfortable and bathroom very outdated. I will not stay again in one of these rooms. This is sad for such a nice hotel. "