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"Dirty, outdated with rude staff and broken amenities. No hot water, television wasn’t working. "

"The showers don’t have warm water everything else was good house keeping comes everyday to take any trash and gives you new towels"

"Overall very good experience... no USB ports to charge phone so don't forget your wall charger like I did...."

"Beautiful hotel campus.. Rooms above average, but a bit outdated. Friendly staff at each location - check-in, bar, market. "

"Average"

"Bed mattress no two Comfortable"

"Ok"

"Loved the property and large social area/bar "

"Had a lovely 6 night stay at the Hyatt Regency Houston Galleria. The hotel was as expected for a Hyatt. The room was clean and comfortable. The hotel bar was quite nice and had a lively, although not overly crowded, vibe. Enjoyed a late dinner at the bar one evening and cocktails with colleagues another. The Market for grab and go and quick bites was also great although it could be staffed better especially during the morning rush hours. Great chocolate croissants and lattes for breakfast and I was able to grab a very good personal pizza to take up to my room one day I was at the hotel working. My only complaints: 1- the coffee maker in the room was very dirty and needed to be cleaned. 2- The iron was missing from my room and despite two requests I never did receive one. So I was a bit more wrinkled at meetings than I had hoped. 3- The valet only parking option was overpriced and not terribly convenient. Would have preferred a self parking option. I ended up parking in a neighboring lot."