Karakoy Pier

Grand hotel, good facilities. Good sized restaurant for breakfast, lunch and dinner. Spa facilities were clean and quite empty so often had it to yourself. Staff were not the most pleasant. Only nice thing was the lady let me check in quite a few hours early which I was massively grateful for. Staff were quite blunt in their replies, not reciprocating my good mornings or hello, just answer my question so felt like they wanted me gone quite quickly. Room was clean and changed daily. However, the views are deceptive as compared to on their site. Window was beyond filthy. The dirt on the outside of the window gave a brown filter to the outside world. It is also located quite far from main areas like Fatih, Taksim etc so unless you have a reason to be in that location I wouldn’t advise people to book here. Also unsure if the hotel has specific ties to medical/dental centres as there were quite a lot of people with nose jobs, hair transplants and even face lifts which was not pleasant to see when having my breakfast and I am a nurse! Overall okay but would not stay here again

Hotel staff was exceptionally brilliant helping us with taxi services, providing a good room and anything we needed help with, had great breakfast every day We had amazing time Mohammed was really help full and spoke good English and guided us with all our inquiries and kept our Luggage are check out and have us space to change before we went to airport It was really 5 star Service we had by all the hotel staff. We are really thankful 🙏

The hotel was lovely, clean and staff were very helpful. There was a delay checking in as our room wasn't ready but we were offered a free breakfast. We didn't eat there as we felt the food was very overpriced, there are many, many other more reasonably priced options.