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A really lovely hotel with a calm atmosphere. Rooms were quiet, amenities were great and the staff were very helpful and kind.

This was an extremely affordable place to suit our last-minute decision to stay in Koshigoe. The room was great, everything was pretty basic but for the price we paid it was more than enough. The owners were wonderful despite our very limited Japanese and even gifted us some postcards on departure! We were able to leave our bags on the day of checkout and explore the area before heading onto our next destination.

Great hotel, amazing details throughout and first class service. Rooms are small but it is Tokyo, facilities, services (all the bathroom amenities you need, toothbrushes, shavers, etc. And free bottles of water and coffee, etc everyday) are excellent. The best thing about this hotel, location! couple of minutes walk to the nearest train station which is only 5 mins to Akihabara and Ueno (to the east) and 12 mins to Shinjuku and Shibuya (to the west). Also Tokyo Dome on your doorstep. Quiet and...

What a hotel! We stayed here for our final 3 nights in Tokyo, we were going to do 1 but decided to stay the 3 because we wanted to feel settled. They let us check in at 11:30am at no extra cost because it was quiet, our room was spacious and really modern and the shopping area and restaurant area had lots to choose from. Getting into Tokyo was so easy and it was so handy when leaving to be able to grab a trolley and go straight to departures! Highly recommend this hotel

Nice clean room with good shower facilities. I had basic room which is small and only suitable for single or couples with no luggage. The bed is very soft which I did not like. Update was offered which I should have taken as we had lot of luggage. However for one night it was ok. The shuttle service is very efficient and quick.

Lovely hotel. Slightly quirky option of choosing either towel change or room clean but otherwise great. Would be more than happy to stay again. Fantastic location both for train travel and shopping. Walkable to Metropolian building, Godzilla and 3D cat.Airport bus arrives /departs to Haneda immediately outside hotel if flight times match up.

Stay was great as always, good sized rooms, clean, aiport limosine, friendly. Only problem we had was that the laundry room isnt big enough for the size of the hotel, had to wait hours to get a machine then when we did the machine doesnt dry the clothes properly and people remove your clothes before the alotted 30 min period

I wish I read the instructions folder in my room with all the facilities available. Lots of help items the hotel can supply. You get 2 bottles of water a day with new towels every day. The iron board which square and just a flat board was a challenge. Great view from my room I was quite high. Lifts go 8th floor then you need your hotel card in the other lifts to reach your room. Amazing location and checkout was my fastest ever.

Very spacious rooms, the bunker beds are awesome. My son loved it, the food in the cafe is very nice. The onsen bath was so relaxing. There are free popsicles and soda bottles and colors for kids which is very thoughtful. The bus station is right next to the hotel.

I stayed at 5 different accommodations during my visit to Japan, and Ryokan Plum was by far my favourite - it was a shame that I could only stay for one night! I stayed in the traditional tatami room, which exceeded all of my expectations. It was beautiful! The host (I forget her name) who greeted me upon my arrival was very kind and welcoming. I would highly recommend Ryokan Plum to anyone visiting the Hakone/Odawara area.

Perfect little rooms! The only issue is the wait for the elevator.

Easy for only English speaking travelers. Very high quality for the price.

Excellent place to stay, easy to check in and out

Dos paradas de metro al lado del hotel, además de mucha variedad para comer. Es una zona animada pero a la vez tranquila. La habitación muy cómoda; dos camas con su escritorio y con suficiente espacio para poner las maletas.

My flight was delayed and I couldnt get to the hotel until past midnight. When I called at the airport, the front desk staff was helpful, and ensured me he will wait for me. The hotel room was reasonable sized for Tokyo. Amenity was great too.

This hotel is so close to the hotel you could almost walk! Quiet though, great selection of outlets and facilities. Breakfast looked good value. Ample parking. Room large and clean.