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"Thank you to the intire team for making our stay so memorable. Your hospitality was outstanding. A special thanks to Mr Ekalak Charnchatchawarn for paying attention to detail during our stayed at the hotel. Despite there were being an Indian Wedding, we enjoyed it and found some peace and quiet. The Kids Club team made my granddaughter's time unforgettable, and I really appreciate it. She was fully engaged there from the beginning to the end. The food and service were fantastic. The Sheraton is a wonderful place to spend time with family and friends and we'll definitely be back."

"Lovely hotel room was immaculate great breakfast staff were always very friendly and helpful "

"The ocean view was not available for us, But we enjoyed the balcony. Our room was always well cleaned by our cleaning lady...She was great!always avaible to help with anything we needed ."

"Not much to do in the area, few restaurants. Hotel seemed more interested in corporate customers than tourists"

"The beach is only accessible at low tide otherwise you have to take a taxi to get to a decent beach, this is misleading on the adverts as it states “on the beach”. Beautiful hotel in a beautiful instagrammable setting. Not a western 5 star standard at all. Nice stay, but disappointing for me as I wanted to walk on the beach. "

"The staff was courteous. Breakfast buffet had good variety of options. The room I booked, “pool villa beach front”, showed on Expedia the room right in front of the beach. It turns out there is a road between the front of the room and the beach. This is deceiving information and photos which should not be allowed to be on Expedia. Also the pool had a plastic bottle, extremely visible for housekeeping to have spotted it and clean it. A 4 1/2 star hotel should not do this type of deceiving tricks to customers. "

"Room was good size, only thing was bath tap handle kept falling off"

"Great rooms, amazing view, nice pool"

"Yes the room was clean & the staff were incredible in all areas of the hotel . Incredible value . Food was delicious & the beer was cold . Very happy . I always stay here when in Cha-am. It is in a great position in Cha-am.👍😎🍻"