Search Hotels Near John Harvard Mall, Boston

"Here’s something sharp, clean, and gets the point across without rambling: ⸻ Booked this hotel specifically for the amenities, only to find out the day before check-in that everything was closed for renovations. No meaningful notice, no real opportunity to rebook elsewhere—just stuck. We were initially told we could use the pool at the Marriott Hotel next door, which sounded like a reasonable solution… until they walked that back and tried to charge $90 for it. At that point, it became clear customer service was more about deflection than resolution. Between the lack of transparency, the last-minute changes, and the runaround from management (including the GM), this stay turned into a hassle that could have easily been avoided. Would not recommend."

"Very nice. Great location. Only gripe is a very small bathroom "

"There were bags of garbage outside our window. Disappointed there was no high tea served while touting high tea in a book for sale at the front desk. No mini bar in the room. Requires room service."

"I would definitely stay here again. It’s a cool historic building with real exposed brick, and in a great location. It’s right by the aquarium and hop-on city tours. It’s a 10-minute walk to the North End and Paul Revere’s house. It’s even closer to landmarks like Faneuil Hall and Quincy Market. The hotel no longer has a Starbucks in it but there’s a 7-11 right next door if you need quick snacks. I didn’t eat at Joia, the restaurant that is connected to the hotel, but it looked really good and is in the same restaurant family as some other top-rated Italian Boston picks. As an independent hotel, some of the finishing details were different than the chain hotels I usually stay in. But that just made it kind of remind me of independent hotels I’ve stayed at in Europe. Definitely not bad, just different! Overall this is a great little (big!) hotel."

"Clean… "

"Staff were so kind and accommodating during my brief stay. The hotel is in a great location; walking distance to Faneuil Hall & Financial District. "

"Great place to say walking distance to so many tgings"

"Staff was very polite and helpful. Amenities onsite are a huge plus. Room was clean and comfortable."

"Breakfast is absolutely rubbish. Paper plates, poor choices. Reception staff with dead expressions in their eyes and no smiles. Rooms and loations are excellent"