We are an American couple from Florida. I would NEVER RECOMMEND this place ever. Here is why:
1) we were given a fake water bottle (1 liter) from housekeeping that was opened and refilled with possibly sink water or who knows what. we knew it was opened because the seal was obviously visibly broken and it had water around the lid.
2) toilet paper is never refilled with extras. Each morning we had to ask for a new roll. New rolls are small and thin. this was super annoying.
3) our server, Pankag, screwed us. We ordered drinks during happy hour since it was buy one get one free, and when we requested or next drink, he said only Kingfisher beer was part of the deal. This is not true. The banner clearly states vodka, hiskey, wine and beer are included. we got charged full price for my wine. When I complained to the manager, he also lied and said it was because I didn't order my second drink. He stated it's only BOGO free if I order the second drink, but if I don't, I will get charged full price. I told him I did order my second drink and my server denied me of it. Then he says,"oh.. Well, it's also because you ordered imported wine. That is not included in the happy hour". I told him I did NOT order imported wine, I ordered LOCAL. And I only ordered local wine because that is what the server said he only had. In the end, manager never apologized or fixed the problem. I told him I would talk with corporate, as he kept coming up with another bogus excuse.