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Four Points by Sheraton Jaipur, City Square

Photo gallery for Four Points by Sheraton Jaipur, City Square

Primary image
Outdoor pool
Balcony
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing

Overview of Four Points by Sheraton Jaipur, City Square

Four Points by Sheraton Jaipur, City Square

5.0 star property

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
City Square, Vasundhara Colony, Tonk Road, Jaipur, Rajasthan, 302018

Explore the area

  • Popular LocationISKCON Jaipur, Sri Sri Giridhari Dauji Temple6 min drive
  • Popular LocationWorld Trade Park9 min drive
  • Popular LocationSawai Mansingh Stadium13 min drive
  • AirportJaipur (JAI-Sanganer)15 min drive

Choose dates to view prices

About this area

Jaipur

Located in Tonk Road neighbourhood, Four Points by Sheraton Jaipur, City Square is connected to a shopping centre. Hawa Mahal and City Palace are notable landmarks, and the area's natural beauty can be seen at Jal Mahal. Travelling with kids? Consider Nahargarh Biological & Zoological Park, or check out an event or a game at Sawai Mansingh Stadium. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Museum of Indology - 6 min drive
  • ISKCON Jaipur, Sri Sri Giridhari Dauji Temple - 6 min drive
  • World Trade Park - 9 min drive
  • Sawai Mansingh Stadium - 13 min drive
  • Birla Mandir Temple - 14 min drive

Getting around

  • Jaipur Railway Station - 25 min drive
  • Sindhi Camp Metro Station - 25 min drive
  • Sanganer Airport (JAI) - 15 min drive

About this property

Four Points by Sheraton Jaipur, City Square

5-star luxury hotel connected to a shopping centre in Tonk Road
This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour health club. Free WiFi in public areas, free valet parking and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli and a steam room are on-site.
Four Points by Sheraton Jaipur, City Square offers 114 air-conditioned accommodations with minibars and a safe. 32-inch LCD televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club and a steam room.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages.

Languages spoken

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: INR 550 per person
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • 24-hour room service

Restaurants on site

  • The Eatery
  • The Eatery

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Spa services
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Spa

  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height worktop and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bath seat
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India. PAN cards will not be accepted as ID. Travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for INR 1500.0 per stay.
Cots (infant beds) are available for INR 1500.0 per stay

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 4000
  • Christmas Eve (24 December) Gala Dinner per child: INR 2000 (from 8 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 5000
  • New Year's Eve (31 December) Gala Dinner per child: INR 2500 (from 8 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: INR 550 per person (approximately)
  • Crib (infant bed) fee: INR 1500.0 per stay
  • Rollaway bed fee: INR 1500.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children ages 0-7 are provided buffet meals when using existing bedding. Children ages 8-11 are provided buffet meals at half price.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Four Points Sheraton Hotel Jaipur City Square
Four Points Sheraton Jaipur City Square
Four Points Sheraton Jaipur City Square Hotel
Four Points Sheraton Square
Four Points By Sheraton Jaipur Hotel Jaipur
4 Points By Sheraton Jaipur
Four Points by Sheraton Jaipur City Square
Four Points by Sheraton Jaipur, City Square Hotel
Four Points by Sheraton Jaipur, City Square Jaipur
Four Points by Sheraton Jaipur, City Square Hotel Jaipur

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 111 out of 252 reviews
5 - Excellent 44%
Rating 4 - Good. 81 out of 252 reviews
4 - Good 32%
Rating 3 - Okay. 30 out of 252 reviews
3 - Okay 12%
Rating 2 - Poor. 12 out of 252 reviews
2 - Poor 5%
Rating 1 - Terrible. 18 out of 252 reviews
1 - Terrible 7%

4.3/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

4.1/5

Property conditions & facilities

2.6/5

Eco-friendliness

1/5 Terrible

Travelled with group
Disliked: Cleanliness, staff & service
Took 30 min to check in and the front desk staff was not kind
Stayed 1 night in Jun 2022

5/5 Excellent

Stayed 1 night in Mar 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Lots of restrictions in terms of pool timing. Pool area closed off after 6 pm.
Stayed 2 nights in Mar 2022

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad experience with this hotel
Worst Hotel i ever visited . It's a 2 star hotel not a 5 star . Rooms was stinking and very poor service from the hotel . AC was not working and Food Quality is very bad and smelly . It's not worth to spend such amount on this hotel .It's a advise to u pls remove this hotel from your site that nobody book from your portal .
Stayed 1 night in Mar 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locarion is good and staff is co operative
Stayed 1 night in Mar 2022

4/5 Good

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Nice hotel, very good service, quite Ok restaurant. A couple of things: I needed to do a business call and could not use my bedroom as my wife and child were there. The hotel was not useful in helping out. I was not allowed to use the (empty) event rooms and after asking if there was a place where I could have a private conversation I was told simply "no". Separate comment: the hotel is part of Sheraton, an international chain; I was surprised at the lack of international (particularly western) choices from the restaurant. Pasta was listed, without description, and when I inquired, the waiter could not explain beyond saying they had a red one, a white one and a oink one... Finally, they have s nice small store where they sell fabrics and handicrafts. The vendor is very pushy, was asking my wife for her phone number and made her uncomfortable enough that by the end of the stay she didn't want to go by the restaurant by herself because the store was next to it. There was another vendor there next to the restaurant, selling puppets, and was also very pushy trying to sell every time we walked towards the restaurant. Not really expected in this kind of hotel...
Stayed 4 nights in Dec 2021

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service
Worst service in hospitality industry
One of the worst properties in terms of service. Following events occurred with us: 1. During check-in when I was mailing ID documents front office executive started attending another customer 2. Since next morning we had to drop our son to his school early for SAT exam, we requested for packed breakfast for him. Next morning I called the reception 20 min before leaving and was told breakfast is ready. But when we reached reception it wasn’t. Also the breakfast that we asked for wasn’t packed instead he was given two muffins and some cut fruits. We left since he had to reach school and child was empty stomach till 1pm as he doesn’t eat such things. 3. We reached hotel around 3pm and that was when room was being cleaned and was not cleaned properly. 4. Around 5pm I was making coffee and since there was no stirrer in the room asked room service. Even after 45 min nothing came and I called reception got bit angry then they got tray full of stirrer and spoons. 5. On first morn while bf we were told it’s available till 11 am, so next morn we reached restaurant by 10:45 and asked for some eggs to be made but that never came. And wishing 5 min all food was taken. No one came and checked if we want to place last order or need anything since they are closing. When complaint to manager they apologised and later on my insistence Ex Director of the hotel came yo visit us. Not sure if any action will be taken to improve service, cleanliness etc to keep us quiet gifted chocolates.
Stayed 2 nights in Dec 2021

1/5 Terrible

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Last choice
Terrible stay. Propyls not even worth 3.5* .condition of rooms, elevator, approach of staff, everything is like a supervisor guest house.
Stayed 1 night in Dec 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORTH CONSIDERING FOR JAIPUR STAY:)
Overall experience was good. PROS were excellent location, ambience, staff helpfulness, facilities, buffet breakfast, cleanliness. CONS were food portions in in-room dining were smaller than expected and the whole outside look of the hotel needs upliftment & renovation.
Stayed 4 nights in Oct 2021

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waste of Money
No staff to escorts you to your room post check in. Quality of food is beyond pathetic, waiters sent to your room are just the worst, I have had better experience in local hotels in jaipur with the staff. Cold tea is served... If you ask for glasses they will not even bother to clean them. Roti served in dinner is made from flour that has gone bad and smells, if you tell them about their service they will simply grinn back at you. I asked for the manager and no one bothered to call me or come to my room to speak... Dont waste your money, you will get better services at a local hotel.
Stayed 1 night in Jul 2021