Search Family-Friendly Hotels in Ixtapa - Zihuatanejo

"Food was good, staff friendly and helpful. Had an accident while there (no fault of resort) and they were extremely helpful, accommodating, and empathetic. They went above and beyond to make sure we got to and from hospital, and to the airport to go home for surgery. Would definitely recommend!"

"Everything was good, Hotel, food and staff. Thank You Azul Ixtapa."

"The beach was great and the pool was perfect for kids."

"Disgusting room,terrible service in front desk and poor food choice,never again comeback a this hotel "

"Our overall experience was not great. Our first room was dirty , safe didn’t work no windows or AC. We upgraded at a cost to a better room which worked out much better. Check in was poor , no information was given to us by front end staff regarding special events, no map of the resort. Most of the staff seemed to be indifferent to requests from guests. The few bright spots was Alberto in the breakfast area without him we wouldn’t have known about special dinners or events or what the breakfast plan included. We kind of got the feeling that resort did the bare minimum just to keep the resort open. Checkout was a little bit of a challenge do to extra costs which most we’re prepaid but some were not. "

"Parking was secure off site"

"Needs to make sure they check"

"Staff is great and helpful! Nice location on the beach! Gets loud in the evenings. Lots of families...we love Emporio. "

"Buen lugar para descanso "