Sam the manager is helpful. I booked the suites with breakfast, Expedia.ca sent them confirmation wihtout breakfast. He was kind enough to offer us the free breakfast. The building is clean as compare to most of the hotels in the area. Everything was good for the 1st night we decided to stay one more night unfortunately the room and breakfast selections in 2nd day were not as good as the 1st day. We had to switched back to our old room due to smoke smell.
Over all it is nice and secure building, close to taksim square, shops, restaurants, the security gaurds are helpful, the swimming pool and gym are clean. I dont hesitate to recommend the classy suites to other visitors.