"The hotel maybe not look the best from outside but significant changes have been made since we were there last to improve things. The room we were in was clean, comfortable, nicely decorated and had a fabulous view. Every member of staff we met was polite and friendly. The girl who checked us in was lovely. We didn't eat in as so many places to eat in Oban so can't comment on food. The hotel is in a great location for us as is so close to main centre and it also has a lift which is very handy. There is a good few steps from ground to entrance however, a ramp could perhaps be made at one side to pull cases up as I did notice people struggling. I am sure though reception would help if asked. We will be back"