Search Apart Hotels in Isla Contoy

"Fantastic stay after last visit 4 years ago. Staff was exceptionally helpful with every aspect of the trip and off-site tours as well. Even without using the all-inclusive benefits on many days, the exceptional staff alone makes me gravitate to this property when I’m in Isla Mujeres."

"Me gustó que las habitaciones son espaciosas. En el servicio tienen que estar más pendiente del huésped y que el aire acondicionado lo tienen programado en un número fijo."

"Todo está perfecto bonito el hotel buena atención, calidad en comida y servicio buena la animación o espectáculo de teatro muy buenos,los restaurantes especializados excelentes y buena comida ,!"

"Amenities The amenities were fantastic, good food and great liquor selection. The wine selection leaves a lot to be desired. High cost liquors like johnny walker and patron are included but bottled of wine that cost $9 in the states are considered premium. Butlers For butlers we had Sergio and Ana. The butlers were amazing with facilitating dinner bookings, and amending dinner booking requests and were very attentive overall. General Staff We had several instances where the room was not restocked based off of requests or restocked with water at all. This was remedied quickly with the butler service however having to use the butler service so often for these kinds of things made it feel like a necessity to have a butler rather than a luxury and made it feel less like a vip access resort. Even though the butlers were able to get the items remedied it often took hotel staff a long time to complete the task compared to when we reached out to our butler. Cleanliness We did notice after a few days of staying there that we had something black dotting our shower. We originally thought this was just part of the porous shower stone however we later realized that it was able to be scratched off and might of actually been mold. I am sure this is a constant problem with the constant moisture and humidity however a thorough room cleaning and shower cleaning with bleach would most likely resolve this in between guests. Property Condition Not enough characters to continue 2/5 stars"

"The pool was THE place to be, so much fun, people visiting from all over were so nice. Karla was one of the best servers I've ever had. Everyone here made my solo trip so enjoyable and comfortable. I really cant wait to come back. "

"everything was perfect. Tough to make reservations for the restaurants, but overall great experience."

"Amazing staff that makes you feel at home. Amazing food and overall impressive property"

"What i most like about the Riu Dunamar is the activities for kids and adults. The food the rooms and everything was great!"

"Lots of seaweed at the beach so we spent most of our time at the pool. It was great. Solid service. Nice water. Lots of sun, but also good shade options. Krystel, the Expedia Ambassador, was amazing and helped us with any needs that arose on our trip. We felt very well looked after"