Outdoor pool, open 6:00 AM to 9:00 PM, free pool cabanas, pool umbrellas

Reviews of Park Hyatt Hyderabad

5 out of 5
Park Hyatt Hyderabad
Road No. 2, Banjara Hills, Hyderabad, Andhra Pradesh

Reviews

8.6

Excellent

Rating 10 - Excellent. 189 out of 300 reviews" "
Rating 8 - Good. 55 out of 300 reviews" "
Rating 6 - Okay. 24 out of 300 reviews" "
Rating 4 - Poor. 15 out of 300 reviews" "
Rating 2 - Terrible. 17 out of 300 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Suprit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Shobhit Sawhney, General Manager on 19 Jan 2024
Dear Suprit, Thank you for visiting Park Hyatt Hyderabad and sharing this encouraging review. We look forward to welcoming you soon again,

10/10 Excellent

Srivatsava, mountain view

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very classy property catering to local and international customers
Stayed 1 night in Dec 2023
Response from Shobhit Sawhney, General Manager on 10 Jan 2024
Dear Srivatsava, Thank you for your gracious review! We are delighted to hear that you found Park Hyatt Hyderabad to be a classy property that caters to both local and international customers. Your appreciation means a lot to us, as we strive to provide a refined and inclusive experience for all our guests.We look forward to welcoming you back for more memorable moments at our property.Warm regards,

10/10 Excellent

Avinash

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Shobhit Sawhney, General Manager on 29 Dec 2023
Dear Avinash, We're delighted to hear that you had an exceptional experience at Park Hyatt Hyderabad.Your positive feedback means the world to us. We look forward to welcoming you back for more memorable moments and outstanding hospitality.Warm regards,

6/10 Okay

NALIN

Travelled with partner
Liked: Staff & service, amenities
Hotel provides many amenities in room, however, severely lacks in ergonomics. Make it more usable, not just check the box.
Stayed 2 nights in Dec 2023
Response from Shobhit Sawhney, General Manager on 29 Dec 2023
Dear Nalin, Thank you for sharing your insights on your stay at Park Hyatt Hyderabad. We appreciate your feedback on the amenities provided in the room and understand the importance of ergonomics for a comfortable stay.Your suggestions are valuable, and we will certainly review the room layout and design to enhance usability. Our commitment is to provide an experience that exceeds expectations.We hope to welcome you back soon, offering an improved and more comfortable stay.Warm regards,

6/10 Okay

Sree

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Shobhit Sawhney, General Manager on 29 Dec 2023
Dear Sree, Thank you for taking the time to share your feedback on your stay at Park Hyatt Hyderabad. We appreciate your honest review and the opportunity to understand your experience better.We are committed to providing exceptional service, and your insights are invaluable. If there are specific aspects you would like us to address or improve upon, please feel free to share them with us.We welcome you back, ensuring a more delightful experience in the future.Warm regards,

2/10 Terrible

Lalitha

Travelled with family
Liked: Amenities
Breakfast was excellent.
Stayed 1 night in Dec 2023
Response from Shobhit Sawhney, General Manager on 31 Dec 2023
Dear Lalitha, Thank you for sharing your delight on the breakfast offering. However, we noticed that you rated us with 1 star, which may have been unintentional considering your positive comments. If there are any specific areas where we fell short or if there's anything we can do to enhance your experience further, please feel free to share.Warm regards,

4/10 Poor

Sagar

Stayed 3 nights in Nov 2023
Response from General Manager, Shobhit Sawhney on 9 Dec 2023
Dear Sagar,Thank you for bringing your concerns to our attention. We sincerely apologize for any shortcomings you experienced during your stay. Your feedback is invaluable to us, and we are committed to addressing and improving upon the areas that fell short of your expectations.We would appreciate more details about your experience so that we can take specific actions to enhance our services.Please feel free to share additional insights, and we look forward to the possibility of welcoming you back for an improved stay.Warm regards,

10/10 Excellent

Krishna, Levittown

Liked: Cleanliness, staff & service, property conditions & facilities
Like the place
Stayed 1 night in Nov 2023
Response from Shobhit Sawhney, General Manager on 8 Dec 2023
Dear Krishna,Thank you for sharing this encouraging feedback. Your feedback inspires us to continue delivering exceptional experiences, and we hope to welcome you back soon for another delightful stay.Warm Regards,

10/10 Excellent

Narasimha Raj Kumar

Travelled with family
Liked: Property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Shobhit Sawhney, General Manager on 17 Oct 2023
Dear Raj, Thank you so much for your fantastic 10/10 rating! We are thrilled to hear that you had a perfect experience at Park Hyatt Hyderabad. Providing exceptional service and ensuring our guests have a memorable stay is our top priority.Your feedback is immensely appreciated, and we look forward to welcoming you back for another outstanding stay.Warm regards,

6/10 Okay

Srinivasa Rao, Bothell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s maintenance got reduced and especially carpet odor isn’t pleasure
Stayed 2 nights in Aug 2023
Response from Shobhit Sawhney, General Manager on 16 Aug 2023
Dear Sir,We are sorry for the inconvenience caused. As mentioned previously, we are in the process, of working on revamping the areas and replacing carpets across the property. You will definitely have a refreshed experience when you visit us again.

10/10 Excellent

Padma

On site dps and Brian saloon and availability of a personal trainer!
Stayed 2 nights in Jul 2023
Response from Shobhit Sawhney, General Manager on 6 Aug 2023
Dear Padma, Thank you so much for the encouraging review. We look forward to hosting you soon. Warm Regards,

6/10 Okay

Srinivasa Rao, Bothell

Liked: Amenities
Disliked: Property conditions & facilities
Carpet is old and odor isn’t that great in rooms and hallway as well
Stayed 2 nights in Jul 2023
Response from Shobhit Sawhney, General Manager on 1 Aug 2023
Dear Mr. Srinivas, We are sorry for the inconvenience caused. We have intimated the team about the same and are doing the needful. Warm Regards,

10/10 Excellent

Sujeeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from General Manager, Shobhit Sawhney on 24 Jul 2023
Dear Sujeet,We thank you for staying with us at Park Hyatt Hyderabad and sharing this encouraging review.We do look forward to hosting you soon.

10/10 Excellent

M Hanny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Warm Regards, Shobhit Sawhney General Manager on 5 Jul 2023
Dear M Hanny, Thanks a lot for visiting Park Hyatt Hyderabad and sharing this encouraging review. We look forward to hosting you soon .

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Had to wait for a while before they could pull up my reservation. Once checked in, the swimming pool was under the maintenance over the weekend. This made us wait until evening before we could get in because of which we had to rebook our spa appointment. Tried to charge us extra for a view which had nothing
Stayed 1 night in May 2023
Response from Warm Regards, Shobhit Sawhney General Manager on 23 May 2023
Hi,Thank you for sharing your feedback. We have made a note of your concern. We regret the inconvenience caused. We do look forward to hosting you soon again.

10/10 Excellent

NAIDU

Liked: Cleanliness, amenities
Stayed 1 night in Mar 2023
Response from Warm Regards, Shobhit Sawhney General Manager on 7 Apr 2023
Dear Sir,Thank you so much for your encouraging feedback. We do look forward to hosting you soon.

4/10 Poor

Charles Chandra

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Very bad. Beware of the atrium-facing rooms with no proper daylight being advertised as standard base category rooms. Even budget OYO hotels have better lighting quality.
Stayed 3 nights in Feb 2023
Response from Warm Regards, Shobhit Sawhney General Manager on 16 Feb 2023
Dear Charles, We thank you for sharing this feedback. We definitely have the view room facing the city for our guests who prefer daylight (City View). The Atrium facing room highlights our ambiance and the artwork. We would have changed your room as per your preference when you checked in considering the availability. We definitely would love you to visit us again, so that we can create a positive experience as per your preferences. Thanking you,

2/10 Terrible

Seng Fatt

Stayed 1 night in Jan 2023
Response from Warm Regards, Shobhit Sawhney General Manager on 31 Jan 2023
Dear Seng Fatt,Thank you for sharing your feedback. Please let us know your concerns. Our team will help you out. Do share your contact details.

10/10 Excellent

Childs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Jan 2023
Response from Warm Regards, Shobhit Sawhney General Manager on 8 Mar 2023
Thank you for your encouraging feedback.

10/10 Excellent

Raj

Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel, excellent staff and service.
Stayed 1 night in Jan 2023
Response from Warm Regards, Shobhit Sawhney General Manager on 24 Jan 2023
Dear Raj, Greetings, Thank you for your valuable & encouraging feedback. We do look forward to hosting you soon.

10/10 Excellent

Sreenivas

Response from Warm Regards, Shobhit Sawhney General Manager on 8 Mar 2023
Thank you for your encouraging feedback.

10/10 Excellent

Maulen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is great. People at the reception are very polite and helpful for any concerns you might have. Breakfast was very nice too. I liked my stay overall!
Response from Warm Regards, Shobhit Sawhney General Manager on 19 Jan 2023
Dear Maulen, Thank you so much for sharing feedback with us and we are very happy that you had a wonderful and refined experience during your stay with us. Our colleagues and chefs are thrilled to know you loved the culinary experience. We look forward to hosting you soon again.

10/10 Excellent

Rupa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located location, clean and on-site restaurants are rally good. Has good time in the city.
Stayed 4 nights in Jan 2023
Response from Warm Regards, Shobhit Sawhney General Manager on 19 Jan 2023
Dear Rupa, Thank you so much for sharing feedback with us and we are very happy that you had a wonderful and refined experience during your stay with us. Our colleagues and chefs are thrilled to know you loved the experience. We look forward to hosting you soon again.

10/10 Excellent

Saleem M

Response from Shobhit Sawhney, General Manager on 7 Nov 2023
Dear Saleem, Thank you for staying at Park Hyatt Hyderabad and sharing this wonderful review. We look forward to hosting you soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High impact hotel!
Amazing hotel design - sensational lobby and restaurants. Rooms decor now a little tired and could use some refurb but Park Hyatt service and dining great.
Stayed 1 night in Jan 2023
Response from Warm Regards, Shobhit Sawhney General Manager on 19 Jan 2023
Hi, Thank you so much for sharing feedback with us and we are very happy that you had a wonderful and refined experience during your stay with us. Our colleagues and chefs are thrilled to know you loved the experience. We have made note of the glitches mentioned and thank you for pointing them out to us so that we ensure everything is in place, particularly rooms. We look forward to hosting you soon again.

10/10 Excellent

Sriram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Warm Regards, Shobhit Sawhney General Manager on 10 Jan 2023
Dear Sriram, Greetings, Thank you for your valuable & encouraging feedback. We do look forward to hosting you soon.

10/10 Excellent

Mohan, Madison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, they pay attention to detail. Clean property.
Response from Warm Regards, Shobhit Sawhney General Manager on 29 Dec 2022
Dear Mohan,Thank you for sharing your feedback. That was very encouraging. We look forward to hosting you soon again.

6/10 Okay

RAUF

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They did not have the room ready at check in time. They asked me to take complimentary lunch and will let me know in the restaurant when the room is ready. The restaurant service was terrible. We had to call and yell to have a waiter at our desk.
Stayed 1 night in Dec 2022
Response from Warm Regards, Shobhit Sawhney General Manager on 29 Dec 2022
Dear Rauz,Thank you for sharing your feedback. We have made a note of your concern. We have taken rightful action immediately. We regret the inconvenience caused. We do look forward to hosting you soon again.

6/10 Okay

Abhay, Carlsbad

Travelled with family
Liked: Amenities, property conditions & facilities
Hyatt fell short of our expectations Rooms were great - lavish actually! But other than that nothing wowed us - cockroaches in lobby area, Rika restaurant couldn’t whip up a simple Manchurian dish - Mapo Tofu was an utter disappointment - dumpling soup was tasteless - multiple rings before anyone picks up - concierge yelled at my wife and hung up for no reason even before listening to her question…you could do better Hyatt
Stayed 2 nights in Dec 2022
Response from Warm Regards, Shobhit Sawhney General Manager on 29 Dec 2022
Dear Abhay,Thank you for sharing your feedback. We have made a note of your concern. Please do share your contact information, so that we can reach you. We have taken rightful action immediately. We regret the inconvenience caused. We do look forward to hosting you soon again.

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2022
Response from Warm Regards, Shobhit Sawhney General Manager on 29 Dec 2022
Hi,Thank you for sharing your feedback. In case there is any concern, please feel free to contact us. We look forward to hosting you soon again.

10/10 Excellent

Rajendra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms
Stayed 2 nights in Dec 2022
Response from Warm Regards, Shobhit Sawhney General Manager on 29 Dec 2022
Dear Rajendra,Thank you for sharing your feedback. That was very encouraging. We are delighted that enjoyed your stay. We look forward to hosting you soon again.

6/10 Okay

Usha

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Property looks good. Problem was that there is no heating. Temp in the room was set to 18 degrees and staff that helped didn’t seem to know that. So spent a miserable sleepless night. More training needed for staff and also rooms should not be set that cold
Response from Warm Regards, Shobhit Sawhney General Manager on 29 Dec 2022
Dear Usha,Thank you for sharing your feedback. We have taken note of your feedback and inducted/ trained the staff on various parameters. We look forward to hosting you soon again.

8/10 Good

Kartheek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2022

10/10 Excellent

Mohammed

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022
Response from Shobhit Sawhney on 14 Sept 2022
Dear Guest, Thank you for sharing your valuable feedback. We look forward to welcome you again for a refined home away from home experience that Park Hyatt Hyderabad is known for. Best Regards, Shobhit Sawhney, General Manager

2/10 Terrible

Vivardhan

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I like the staff and their service during my stay and it was kind of safe. However, I felt the bell boys who cleaned the rooms left the room open for more than 30 minutes without their presence. The rooms are not soundproof. The sink design is too lean and not comfortable to brush or wash your face. Bell Boys let others enter your room when you are not in the room which is very risky.
Stayed 3 nights in Aug 2022
Response from Shobhit Sawhney on 14 Sept 2022
Dear Vivardhan, Thank you for sharing your valuable feedback. It is disheartening to read about your unpleasant experience. We have addressed your concern with the respective team members. We look forward to welcome you again for a refined home away from home experience that Park Hyatt Hyderabad is known for. Best Regards, Shobhit Sawhney, General Manager

10/10 Excellent

Pathan

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Good service and good architecture.
Stayed 1 night in Aug 2022
Response from Shobhit Sawhney on 14 Sept 2022
Dear Pathan, Thank you for sharing your valuable feedback. We look forward to welcome you again for a refined home away from home experience that Park Hyatt Hyderabad is known for. Best Regards, Shobhit Sawhney, General Manager

8/10 Good

Venk

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean . Great breakfast buffet. Our kids enjoyed it immensely. nice gym and pool. Food provided in the room service was not as good as the buffet. Staff were very courteous and went out of their way to make sure we were taken care of.
Stayed 9 nights in Jul 2022
Response from Shobhit Sawhney on 14 Sept 2022
Dear Venk, Thank you for sharing your valuable feedback. We look forward to welcome you again for a refined home away from home experience that Park Hyatt Hyderabad is known for. Best Regards, Shobhit Sawhney, General Manager

10/10 Excellent

nagaraju

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Comfort stay with good perks.
Stay was amazing - inside the hotel ambience is great. Room well maintained and service is really good. Used spa services as well - would definitely recommend it. Breakfast buffet is good - quite a few tasty choices.
Stayed 1 night in Aug 2022
Response from Shobhit Sawhney on 10 Aug 2022
Dear Mr. Nagaraju, Thank you for sharing your valuable feedback. We look forward to welcome you again for a refined home away from home experience that Park Hyatt Hyderabad is known for.

10/10 Excellent

Vinay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2022
Response from Shobhit Sawhney on 10 Aug 2022
Dear Mr. Vinay, Thank you for sharing your valuable feedback. We look forward to welcome you again for a refined home away from home experience that Park Hyatt Hyderabad is known for.

10/10 Excellent

Chaitanya N Bala

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2022
Response from Shobhit Sawhney on 10 Aug 2022
Dear Mr. Chaitanya, Thank you for sharing your valuable feedback. We look forward to welcome you again for a refined home away from home experience that Park Hyatt Hyderabad is known for.

10/10 Excellent

Lars

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best customer service we have received at any hotel in India during our one month of travel. The breakfast staff did an exceptional job catering to the needs and requests of our young children (ages 15, 13, 11, and 9). We only ate breakfast in the hotel as it was included in the price, dinner was overpriced so we went out. The rooms were spotless and have a really great design. The glass wall shower gave a luxurious and very romantic feel. We had an amazing city view from our oversized window. There are several really great restaurants within walking distance (try NanKing Chinese food and Blue Fox or KFC across the street next to the movie theater). Pool and sauna were enjoyable for the whole family. Plus a great view from the top of the building. Overall, I would completely recommend this place to my closest friends and family.
Stayed 2 nights in Jun 2022
Response from Shobhit Sawhney on 10 Aug 2022
Dear Guest, Thank you for sharing your valuable feedback. We look forward to welcome you again for a refined home away from home experience that Park Hyatt Hyderabad is known for.

4/10 Poor

lakshmi vasanthi

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I ordered in room breakfast, ordered continental bfast, they gave cornflakes but no milk. They missed a bunch of things like cut fruit, toast etc and I had to wait another 45 mins for that. And when asked to charge to the room, the serviceman said we accept only cash. He did not have change and he came back another hour later and gave me change which was 40 rupees short and said he did not have change. It was very unprofessional. He wasn’t courteous. Even the ppl who answer the calls from the room, one lady was literally talking as if she was angry with me. My experience with respect to the service was inhospitable. I was charged 1200 for corn flakes, it was ridiculous.
Stayed 1 night in May 2022
Response from Shobhit Sawhney on 15 Jun 2022
Dear Ms. Lakshmi, Thank you for sharing your valuable feedback. It is deeply disheartening to read about your unpleasant experience. Let me ensure you that we take each feedback with utmost priority and all your concerns have already been addressed. Our constant endeavor is to provide personalized and fully engaged service to our guests. Your safety & wellbeing is always our utmost priority. We look forward to welcome you again for a refined home away from home experience that Park Hyatt Hyderabad is known for. Best Regards, Shobhit Sawhney, General Manager

2/10 Terrible

Subbarao

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very unclean , smelly and poor maintof the hotel Condition is very bad
Stayed 3 nights in May 2022
Response from Shobhit Sawhney on 15 Jun 2022
Dear Mr. Subbarao, Thank you for sharing your valuable feedback. It is deeply disheartening to read about your unpleasant experience. Let me ensure you that we take each feedback with utmost priority and all your concerns have already been addressed. Our constant endeavor is to provide personalized and fully engaged service to our guests. Your safety & wellbeing is always our utmost priority. We look forward to welcome you again for a refined home away from home experience that Park Hyatt Hyderabad is known for. Best Regards, Shobhit Sawhney, General Manager

10/10 Excellent

Rohan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Shobhit Sawhney on 16 May 2022
Dear Mr. Rohan, Thank you for sharing your valuable feedback. Our constant endeavor is to provide personalized and fully engaged service to our guests. We look forward to welcome you again for a refined home away from home experience that Park Hyatt Hyderabad is known for. Best Regards, Shobhit Sawhney, General Manager

8/10 Good

Gourchand

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice stay
Stayed 1 night in May 2022
Response from Shobhit Sawhney on 16 May 2022
Dear Mr. Gourchand, Thank you for sharing your valuable feedback. Our constant endeavor is to provide personalized and fully engaged service to our guests. We look forward to welcome you again for a refined home away from home experience that Park Hyatt Hyderabad is known for. Best Regards, Shobhit Sawhney, General Manager

2/10 Terrible

KULDEEP

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
They couldn’t find my reservation and I had to wait 45min for rebooking fresh room. They didn’t had the room what I have requested and it wasn’t good. The hot water was not working and they took 1hr to fix the problem, because of that I have missed my appointment with money loss.
Stayed 1 night in Apr 2022
Response from Shobhit Sawhney on 2 May 2022
Dear Mr. Kuldeep, Thank you for sharing your feedback with us. I am sorry to hear that you had an unpleasant experience with the the working order of the room. We are definitely addressing each guest feedback with utmost diligence and I hope we will be able to welcome you again to provide you with a home away from home experience that we are known for. Best Regards, Shobhit Sawhney

10/10 Excellent

Kendra, New Albany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High quality hotel! Staff is awesome! Not a great location but the hotel keeps you safe.
Stayed 8 nights in Mar 2022
Response from Shobhit Sawhney on 17 Apr 2022
Dear Kendra, Thank you for sharing your valuable feedback. Our constant endeavor is to provide personalized and fully engaged service to our guests. We are glad to know that you had a wonderful stay with us and enjoyed the hospitality extended. Your safety & wellbeing is always our top priority. We look forward to welcome you again for a refined home away from home experience that Park Hyatt Hyderabad is known for. Best Regards, Shobhit Sawhney, General Manager

10/10 Excellent

Kendra, New Albany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great!
Stayed 1 night in Mar 2022
Response from Shobhit Sawhney on 31 Mar 2022
Dear Kendra Thank you for sharing your valuable feedback. Our constant endeavor is to provide personalized and fully engaged service to our guests. We are glad to know that you enjoyed the hospitality extended by our team. We look forward to welcome you again for a refined home away from home experience that Park Hyatt Hyderabad is known for. Best Regards, Shobhit Sawhney General Manager

4/10 Poor

S ANUSHA

Travelled with family
Liked: Room comfort
Disliked: Staff & service
The experience went from bad to worse
The stay was a mixed bag, but more bitter experiences than sweet ones. Unfortunately the over all experncie left such a bad impression of the hyatt group that we as a family and our friends who stayed with us have decided to avoid this property for sure.. Not going back again that's for sure.
Stayed 2 nights in Mar 2022
Response from Shobhit Sawhney on 31 Mar 2022
Dear S Anusha Thank you for sharing your feedback with us. It is extremely disheartening to learn about how the team failed at various levels of service to leave such a bitter stay experience for you and your friends & family. We are definitely addressing each guest feedback with utmost diligence and I hope we will be able to welcome you again to provide you with a home away from home experience that we are known for Best Regards, Shobhit Sawhney

10/10 Excellent

ravinder

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome
It was awesome
Stayed 2 nights in Mar 2022
Response from Shobhit Sawhney on 31 Mar 2022
Dear Mr. Ravinder Thank you for sharing your valuable feedback. Our constant endeavor is to provide personalized and fully engaged service to our guests. We are glad to know that you had an awesome stay with us and enjoyed the hospitality extended by our team. We look forward to welcome you again for a refined home away from home experience that Park Hyatt Hyderabad is known for. Best Regards, Shobhit Sawhney General Manager