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"Room clean/Friendly staff/Harbour view"

"Hadleys is a gorgeous old hotel but is starting to show a bit of wear and tear in the guest rooms. Nothing that would affect your stay, though. The front desk staff were lovely and very eager to help. The cleaners were a bit lax, doing the bare minimum. The bins were emptied and the towels replaces but they didn't replace mini bar items (which I'd have been charged for if I hadn't noticed) and they definitely didn't change the sheets. The staff in the bar weren't really on the ball. I ordered a tea but had to remind them then ask for milk and sugar to go with it. The hotel wasn't really accessible. There were steps at the main entrance and a disabled entrance with a lift but you needed to contact a staff member to operate the lift for you, so not really good for independent travel. No desk or space to eat in the hotel room."

"Did not use it"

"Staff super helpful. Hotel was nice, no fuss, nothing went wrong and well positioned. Better than Hotel Grand Chancellor and good value. "

"Room was nice and spacious plenty of amenities. Down side small none smart tv that had three black lines on the left side of the picture and no dishwashing sponge. Hall lights are on all night better if they were motion sensor activated "

"My only gripe was the noise from the above room, they seemed to walk the floor, backwards & forwards forever, with very heavy footsteps. "