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"I felt compelled to write this because our stay at this hotel was genuinely the best we’ve ever experienced. The hospitality was exceptional—every staff member, from security to the reception and restaurant teams, greeted us with a smile and went out of their way to make us feel completely at home. Our 4-night stay was wonderful, and the hotel’s peaceful location in a quieter part of Ooty made it perfect for a relaxing getaway. There are so many people to thank, but I’d like to mention a few whose names I managed to note down: Chef Rajesh, Raja, and Monica for their warm care and for celebrating our anniversary with us; Sree and the entire team at The Pavilion restaurant; and Nandeesh, who kindly arranged idiyappam for my daughter when she was craving it. Since idiyappam is a Kerala dish, it’s not easily available in Tamil Nadu, making his effort even more special."

"No food at hotel. No such a service. Just ok to stay for a night. Commercially reasonable"

" Yes very good "

"Amazing property. Feels like you are in heaven. Amazing service. "

"This is a property with a breathtaking view of the Ooty huills and valleys. The cottages are good although they now require a fresh coat of paint inside. Food is decent and the breakfast spread is very good and so is the dinner buffet. Hotel staff are helpful and response to the calls is quick. Hot water timings are restricted in the mornings and evenings but that's not too much of an issue. The hotel helped us with a immersion rod beyond the normal timings so that was very helpful. Overall, we had a great stay due to the lovely weather and the enchanting views from the balcony. Highly recommended for those looking for a hotel situated away from the hustle and bustle of the main town with peace and quiet amongst the company of nature and birds."

"Having travelled around India on business staying at Marriott priced clean, modern hotels for between £50 and £70 a night I decided to lavish myself with a mountain top luxury resort as I was in Ooty after traveling upon the train At £170 a night I was hoping for something really rather splendid and was poorly disappointed. My room's AC was broken, the carpets were stained and damaged, I had very limited options for English channels. Communal areas seemed a little unkept and tired. Service was sporadic and unpredictable. The bar area seemed to be run on a budget.... Giant old fridge in plain view of customers half full of beer. All a bit of a 'cafe on the beach' feel. The restaurant was nice with fantastic views and the service was good. At best though the food was so so . Had this hotel been £80 I would have given it 4 stars but left feeling ripped off Not what I was expecting"

"It’s an excellent new hotel and well maintained property. Courteous staff and immaculate house keeping. Food at Buffet breakfast and dinner is quite extensive and tasty. I wish the property were renting scooters to go to city and sight seeing. Auto or cab is the only mode of transportation. Majority of the residents have their own car. I also recommend the management to start working on activity for hotel guests with corresponding transportation."

"Very serene and beautiful property. Very modern. Excellent service. One of a kind property nestled in the middle of tea estates. Loved their hot infinite pool room. "

"Disappointed with the facilities inside the room. For the price charged for the room stay per night it was bad facilities. Bed was sagging, sofas were super sagging. Room service was not good. Not worth a stay for the value of my money. "