Search Hotels Near Howell Branch Preserve Pavilion, Orlando

"Room 144 had a terrible smell, shower tub didn’t drain, exhaust fan didn’t work and it took for ever to get warm water in the shower. I could hear every single door that was getting open and close, I could hear the next door room using the shower and there was a construction next to the hotel, outside the room from the window."

"XK9"

"This hotel thinks that just because you book a room on a non-refundable rate that it means that they should be okay with accepting black mold that shoots out of your AC unit that is right over your head onto your pillows. They also think that it is okay to lie about the unit being brand new, when it is clearly very old. They also think that it’s okay to lie about accommodating me by switching me to another room when they told me they were fully booked and couldn’t accommodate me. When I continued to push and told them I couldn’t stay there and breathe that in, they then told me they would move someone else into the room that I was requesting to be removed from. I reiterated that they told me they were fully booked so how is that possible?! “Oh we will just put someone else in that room who hasn’t checked in yet” is what I was told. I told them I didn’t feel comfortable with them putting some other innocent guest in a room that clearly has health hazards. Clearly they do not care about the health and safety of their guests, nor do they care about morals or ethics. Do not stay here. The hotel reeks of mold and nut from the second you walk in the door, so it was no surprise that I found plenty of it in my room."

"Location and parking was great"

"The property is very clean and well maintained. The location is amazing "

"Need better cleaning "

"Property is run down. Rooms are outdated and not very clean. Cleaning staff brought new towels once in 5 days and emptied the trash in the room. Beds were not changed and room was not cleaned. This is a hotel where people live. Pool area was nice. "

"I did not use any of the amenities "

"We had a great stay and will be our go to hotel in the future. Staff was friendly , room was clean and neat. Service was good. 👍. A great choice for our travels. Thank you 🙏 "