Search Hotels Near Hotel New Otani Tokyo, Tokyo

"wonderful"

"Very clean and classy!"

"Convenient location. Located between business and residential. Very good mix. Walk to two train lines."

"I booked a room for 5 people but I mistakenly put for 2( which is the default on my app, got to the property and they told me they will have to charge me $350 since I didn’t put 5 people, bear in mind this is a room with 5 beds and it is not even a resort nor does it come with breakfast or anything else so I’m not sure why I had to pay that amount , and after I Paid that they said the room doesn’t come with cleaning, I will only be given towels , overslept the day we were checking out and we told them to please give us 30 mins extra just to pack our things so we can leave 11:30am and they refused and said if we stay until 11:30, they will charge a fee for the 30 mins and they were not nice while saying all this, almost rude "

"The suite is a great size for a stay in Tokyo. Staff are all attentive and helpful. My mom said the cleaners are very thorough as she happened to be in the room one time. We enjoyed our stay here and this is very convenient location with lots of good places to eat at."

"Very friendly and helpful staff, welcoming reception area. Room was a little tired but everything was in good condition and the bed was very comfy."

"N/A"

"Good"

"Friendly and helpful staff.clean room"