All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Location was great. Hotel itself seemed very gross and unclean/unsanitary. Staff are great. Construction noise from across the building can be heard early mornings. Overall I would not stay here again due to the unsanitary of the hotel. If your looking for something cheap and close to everything and don’t mind all of the l issue’s mentioned, then you’ll be good here.
Sonia
Stayed 5 nights in May 2024
4/10 Poor
alejandro
Travelled with group
21 May 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Great location!
Old, do not expect more for what you pay
alejandro
Stayed 1 night in May 2024
8/10 Good
Kevin
18 May 2024
Liked: Staff & service
Staff friendly, nice area, but only do cleaning 1 day out of the week also a small room
Response from Aqua Aloha Surf Waikiki on 18 May 2024
Thank you for taking the time to write a review on your recent stay at the Aqua Aloha Surf Waikiki Hotel. Our staff is dedicated to creating memorable moments for you when visiting Waikiki and we strive to bring “Aloha” to your life each time you are here! While our hotel needs a renovation, I have shared your comments above with our Chief Engineer.Mahalo
Thank you for taking the time to write a review on your recent stay at the Aqua Aloha Surf Waikiki Hotel. Our staff is dedicated to creating memorable moments for you when visiting Waikiki and we strive to bring “Aloha” to your life each time you are here! While our hotel needs a renovation, I have shared your comments above with our Chief Engineer.Mahalo
6/10 Okay
Trevor Leon
Travelled with family
16 May 2024
It could all be better for the amount your paying.
Trevor Leon
Stayed 7 nights in Apr 2024
Response from AAS on 18 May 2024
Dear Traveler,Thank you for reviewing your stay. If you have any additional feedback you’d like to share, we would love to hear from you.With Aloha,Timothy ClarkGeneral Manager
4/10 Poor
Janice
Travelled with partner
15 May 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Walkable to Waikiki but rooms are very dated. Needs a refresh.
Janice
Stayed 1 night in May 2024
Response from AAS on 18 May 2024
Dear Traveler,Thank you for reviewing your stay. If you have any additional feedback you’d like to share, we would love to hear from you.With Aloha,Timothy ClarkGeneral Manager
Thank you for taking the time to write a review on your recent stay at the Aqua Aloha Surf Waikiki Hotel. Our staff is dedicated to creating memorable moments for you when visiting Waikiki and we strive to bring “Aloha” to your life each time you are here!Mahalo
10/10 Excellent
Paul
14 May 2024
Liked: Cleanliness
Great stay everything good, room really nice with great kitchen, I hate hidden resort fees.
Paul
Stayed 1 night in May 2024
Response from Aqua Aloha Surf Waikiki on 18 May 2024
Thank you for taking the time to write a review on your recent stay at the Aqua Aloha Surf Waikiki. We are happy to hear that you found our hotel to be in a great location. We are in the heart of Waikiki next to all shopping, restaurants & walking distance to the beach. We do hope to see you again the future
The staff was very nice and kind. They helped whenever you needed them.
Aleksandr
Stayed 3 nights in May 2024
Response from Aloha surf Waikiki on 18 May 2024
Thank you for taking the time to write a review on your recent stay at the Aqua Aloha Surf Waikiki Hotel. Our staff is dedicated to creating memorable moments for you when visiting Waikiki and we strive to bring “Aloha” to your life each time you are here!Mahalo
Response from AQUA ALOHA SURF WAIKIKI on 13 May 2024
Thank you for taking the time to write a review on your recent stay at the Aqua Aloha Surf Waikiki Hotel. Our staff is dedicated to creating memorable moments for you when visiting Waikiki and we strive to bring “Aloha” to your life each time you are here!Mahalo
6/10 Okay
Betty, Calgary
Travelled with partner
8 May 2024
Liked: Staff & service
This is an older property that needs updating. Although the bed had 2 valleys in it, surprisingly was quite comfortable to sleep on. The couch was old, dated, and hard to sit on. The location is amazing though. 1/2 a block from Kuhio and less than 3 blocks to Waikiki Beach. Most of the staff were friendly and helpful.
Betty
Stayed 6 nights in Apr 2024
Response from ALOHA SURF on 8 May 2024
Thank you for taking the time to write a review on your recent stay at the Aqua Aloha Surf Waikiki Hotel. Our staff is dedicated to creating memorable moments for you when visiting Waikiki and we strive to bring “Aloha” to your life each time you are here! While our hotel needs a renovation, I have shared your comments above with our Chief Engineer.Mahalo
6/10 Okay
Allison
Travelled with family
6 May 2024
Liked: Cleanliness, staff & service
It is the landlord special. Paint chipping, shower either boiling hot or ice cold. When you finally get the right temperature it chsnges constantly. The wallpaper is peeling off the hallways and it is kinda dingy. Bed was clean and bathroom was clean. Kinda the Motel 6 of Hawaii
Allison
Stayed 7 nights in Apr 2024
Response from Aloha Surf Waikiki on 7 May 2024
Thank you for sharing your review. We are disappointed to hear that the breakfast was not to your taste and apologize for the inconvenience you experienced. We appreciate your honest feedback as it will help us to improve. Your comments will be shared with our management team for careful consideration and we hope to have another opportunity to welcome you for a more enjoyable stay in the future. Mahalo
10/10 Excellent
Kari
6 May 2024
Kari
Stayed 6 nights in Apr 2024
2/10 Terrible
Alexander
4 May 2024
Liked: Staff & service
Bed was broken into I sunk into this uncomfortable bef
Alexander
Stayed 1 night in May 2024
Response from Aloha Surf Waikiki on 7 May 2024
Thank you for sharing your review Alexander. We are disappointed to hear that the breakfast was not to your taste and apologize for the inconvenience you experienced. We appreciate your honest feedback as it will help us to improve. Your comments will be shared with our management team for careful consideration and we hope to have another opportunity to welcome you for a more enjoyable stay in the future. Mahalo
Staff was excellent! The hotel really is not bad for the price, compared to the price of other hotels around. It was clean and pleasant too. Furniture is just a bit outdated and not in tiptop shape.
Sherone
Stayed 4 nights in Apr 2024
Response from Aloha Surf Waikiki on 7 May 2024
Thank you for taking the time to write a review on your recent stay at the Aqua Aloha Surf Waikiki Hotel. Our staff is dedicated to creating memorable moments for you when visiting Waikiki and we strive to bring “Aloha” to your life each time you are here! While our hotel needs a renovation, I have shared your comments above with our Chief Engineer.Mahalo
Good and friendly staff. The only thing was the parking was horribly.
Humberto
Stayed 6 nights in Apr 2024
Response from Aloha Surf Waikiki on 7 May 2024
Thank you for taking the time to write a review on your recent stay at the Aqua Aloha Surf Waikiki Hotel. Our staff is dedicated to creating memorable moments for you when visiting Waikiki and we strive to bring “Aloha” to your life each time you are here! Mahalo
Staff were very friendly, helpful, and kind. Would stay again.
Matthew
Stayed 2 nights in Apr 2024
Response from Aloha Surf Waikiki on 30 Apr 2024
Aloha Matthew, Thank you for taking the time to write a review on your recent stay at the Aqua Aloha Surf Waikiki Hotel. Our staff is dedicated to creating memorable moments for you when visiting Waikiki and we strive to bring “Aloha” to your life each time you are here! Mahalo
Fair price, great staff and easy to get to with a bus stop around the corner. Getting there from the airport?
Go to the departure level at airport. In front on the street is an island for Ubers and such, as well as the NUMBER 20 city bus. $3 per person will bring you right into Waikiki. Forget the expensive Ubers.
JP
Stayed 2 nights in Apr 2024
Response from Aloha Surf Waikiki on 30 Apr 2024
Aloha JP, We appreciate your review and are so happy to hear that you had a wonderful vacation and found great value with Aloha Surf Waikiki. Your kind words will be shared with our team for their fantastic service, and we all hope to have the pleasure of welcoming you again in the future! Mahalo
4/10 Poor
Iris
Travelled with partner
28 Apr 2024
Disliked: Staff & service
Our bed had a big dent on one side of mattress. Our room had to changed became of it, after having to prove it to the manager. Then our room wasn't cleaned until the 3rd day or so, after having to call and request it. There is no dinning there. No hot tub as advertised.
And pillows were very stiff. Otherwise, there is a grill by the pool you can use to cook.
Iris
Stayed 7 nights in Apr 2024
Response from Aloha Surf Waikiki on 30 Apr 2024
Thank you for taking the time to write a review on your recent stay at the Aqua Aloha Surf Waikiki Hotel. Our staff is dedicated to creating memorable moments for you when visiting Waikiki and we strive to bring “Aloha” to your life each time you are here! While our hotel needs a renovation, I have shared your comments above with our Chief Engineer.Mahalo
10/10 Excellent
Keisuke
27 Apr 2024
Keisuke
Stayed 1 night in Apr 2024
Response from Aqua Aloha Surf Waikiki on 18 May 2024
Thank you for taking the time to write a review on your recent stay at the Aqua Aloha Surf Waikiki Hotel. Our staff is dedicated to creating memorable moments for you when visiting Waikiki and we strive to bring “Aloha” to your life each time you are here!Mahalo
Hotel is very comfortable and well maintained. My only other observation was that parking charge was $40 a night which is well above the norm. They also charge a resort fee of $40 which basically doesn't include anything other than the use of the pool. Otherwise outside of these overpriced charges I was pleased with the hotel.
Bruce
Stayed 1 night in Apr 2024
Response from Aloha Surf Waikiki on 30 Apr 2024
Aloha Bruce,Thank you for sharing your review. We see you had difficulties with parking, you mention that Waikiki is notorious for the lack of public parking spaces, It is fair that is pretty much any major city either lack of parking or you will have to pay a lot for parking space. While many of our neighboring renovated buildings have added more parking spaces, we are an older building with limited parking spaces. We are working with our neighboring properties for overflow parking because we know that this can be an issue at times, but we are still happy to have an option for those that choose to rent a car. We appreciate your feedback because you will probably help another guest chose to rent a car or take advantage of our public transportation. Mahalo.
10/10 Excellent
Isela
24 Apr 2024
Isela
Stayed 3 nights in Apr 2024
Response from Aqua Aloha Surf on 18 May 2024
Thank you for taking the time to write a review on your recent stay at the Aqua Aloha Surf Waikiki Hotel. Our staff is dedicated to creating memorable moments for you when visiting Waikiki and we strive to bring “Aloha” to your life each time you are here!Mahalo
10/10 Excellent
christof
23 Apr 2024
Liked: Staff & service
Disliked: Property conditions & facilities
christof
Stayed 11 nights in Mar 2024
Response from Aloha Surf Waikiki on 25 Apr 2024
Aloha Christof, We appreciate your review and are so happy to hear that you had a wonderful vacation and found great value with Aloha Surf Waikiki. Your kind words will be shared with our team for their fantastic service, and we all hope to have the pleasure of welcoming you again in the future! Mahalo
Stayed here for my first ever Hawaii trip. Great budget hotel, a bit dated but otherwise great! I loved my little room for my solo trip. Area around is amazing, you're 7 min walk from beach.
Ashley
Stayed 4 nights in Apr 2024
Response from Aqua Aloha Surf Waikiki on 23 Apr 2024
Aloha Ashley, Mahalo for choosing us for your first Hawaiia.n vacation! Looking forward to many more trips! We are happy to hear you enjoyed our property and yes we are 2 blocks away from Waikiki beautiful beach! Hope you were able to use our complimentary beach and chairs during your visit! See you soon on a return visit !A hui hou!
6/10 Okay
Harley-May
Travelled with family
22 Apr 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room we booked was listed being able to sleep 4
It had a double bed and a very small foton
We had booked for 3 people and had to request for a bed to be brought up as there was only the double when we arrived
No blockout blinds as listed so be prepared to be woken with the sun and for your neighbours to see in
Ok for the price we paid and we didn't expect much
For us it was a place to sleep so served it's purpose
Harley-May
Stayed 2 nights in Apr 2024
Response from Aloha Surf Waikiki on 22 Apr 2024
Dear Harley- MayMahalo for taking the time to review your stay. We are sorry to hear that the charges weren’t to your liking. We have made a note of your feedback to be relayed to our team. We hope we can make your next visit to us a memorable one. With Aloha,
10/10 Excellent
Ashley
Travelled with family
21 Apr 2024
Liked: Cleanliness, staff & service, amenities
Place is great. Its just looking a little rundown but cleanliness is good and i had no other complaints.
Ashley
Stayed 1 night in Apr 2024
Response from Aloha Surf Waikiki on 22 Apr 2024
Aloha Ashley, We appreciate your review and are so happy to hear that you had a wonderful vacation and found great value with Aloha Surf Waikiki. Your kind words will be shared with our team for their fantastic service, and we all hope to have the pleasure of welcoming you again in the future! Mah
Excellent hotel for the price. 4th time to Hawaii and this place was top notch across the board at a very reasonable price.
LORI
Stayed 9 nights in Feb 2024
Response from Aloha Surf Waikiki on 22 Apr 2024
Aloha Lori, We appreciate your review and are so happy to hear that you had a wonderful vacation and found great value with Aloha Surf Waikiki. Your kind words will be shared with our team for their fantastic service, and we all hope to have the pleasure of welcoming you again in the future! Mah
Aloha Fabio E ELo, We appreciate your review and are so happy to hear that you had a wonderful vacation and found great value with Aloha Surf Waikiki. Your kind words will be shared with our team for their fantastic service, and we all hope to have the pleasure of welcoming you again in the future! Mahalo
8/10 Good
Dung
Travelled with family
19 Apr 2024
Liked: Amenities
Good view
Dung
Stayed 2 nights in Apr 2024
Response from Aloha Surf Waikiki on 30 Apr 2024
Aloha Dung, We appreciate your review and are so happy to hear that you had a wonderful vacation and found great value with Aloha Surf Waikiki. Your kind words will be shared with our team for their fantastic service, and we all hope to have the pleasure of welcoming you again in the future! Mahalo
2/10 Terrible
Zeb
17 Apr 2024
Zeb
Stayed 1 night in Apr 2024
Response from Aloha Surf Waikiki on 7 May 2024
Thank you for sharing your review Zeb. We are disappointed to hear that the room was not to your taste and apologize for the inconvenience you experienced. We appreciate your honest feedback as it will help us to improve. Your comments will be shared with our management team for careful consideration and we hope to have another opportunity to welcome you for a more enjoyable stay in the future. Mahalo
8/10 Good
Gesse Francisco
12 Apr 2024
Gesse Francisco
Stayed 4 nights in Apr 2024
Response from Aloha Surf Waikiki on 15 Apr 2024
Mahalo Gesse Francisco for your review of the Aqua Aloha Surf Waikiki. We welcome you back for anytime it was a pleasure in serving you! Mahalo
6/10 Okay
jose
Travelled with partner
12 Apr 2024
Liked: Staff & service
I stay 7 days and they only clean my room onces , i think they trying to save money on housekeeping,
jose
Stayed 6 nights in Apr 2024
Response from Aloha Surf Waikiki on 15 Apr 2024
Aloha Jose, Your feedback is appreciated and will be shared with our leadership team for careful consideration and improvement. We hope to have another opportunity to welcome you for a more enjoyable stay in the future. Me ke Aloha Pumehana, With Warmest Aloha
8/10 Good
Kylan
11 Apr 2024
Liked: Staff & service, amenities
Had a great stay at this Hotel. Staff was friendly and helpful. I loved the open air design of the lobby. My only concern was the cleanliness of the room. It was not terrible or anything, just a lot of small things and harder to reach places that were obviously not getting cleaned. Also I found a half full 1 liter water bottle between the headboard and the wall. which was not a good sign as it was easily seen or felt if one was say, making the bed.
Kylan
Stayed 6 nights in Apr 2024
Response from Aloha Surf Waikiki on 15 Apr 2024
Mahalo Kylan for your review of the Aqua Aloha Surf Waikiki. We welcome you back for anytime it was a pleasure in serving you! Mahalo
6/10 Okay
Wade
10 Apr 2024
Wade
Stayed 16 nights in Mar 2024
Response from Aloha surf Waikiki on 1 May 2024
Aloha Wade, Your feedback is appreciated and will be shared with our leadership team for careful consideration and improvement. We hope to have another opportunity to welcome you for a more enjoyable stay in the future. Me ke Aloha Pumehana, With Warmest Aloha
Staff was great and a great location close to the beach
CARMELO
Stayed 5 nights in Mar 2024
Response from Aloha Surf Waikiki on 11 Apr 2024
Aloha Carmelo,We appreciate your review and are so happy to hear that you had a wonderful vacation and found great value with Aloha Surf Waikiki. Your kind words will be shared with our team for their fantastic service, and we all hope to have the pleasure of welcoming you again in the future! Mahalo.
There were roches in the room and hot water was turned off for 1/2 day on one of our 6 days the room we got was old furniture was old so was bedding
Veronica Ulloa
Stayed 5 nights in Apr 2024
Response from Aqua Aloha Surf Waikiki on 11 Apr 2024
Aloha Veronica,We’re terribly sorry to hear your stay with us was anything short of paradise. We strive to uphold the highest standards of cleanliness and hygiene and will be looking into why that wasn’t reflected in your visit.Mahalo
The Aqua Aloha Surf was a great place to stay for me and my kids. Helpful and approachable hotel staff and great location close (but not too close) to Waikiki Beach.
nate
Stayed 3 nights in Mar 2024
Response from Aqua Aloha Surf Waikiki on 8 Apr 2024
Aloha Nate,We appreciate your review and are so happy to hear that you had a wonderful vacation and found great value with Aloha Surf Waikiki. Your kind words will be shared with our team for their fantastic service, and we all hope to have the pleasure of welcoming you again in the future! Mahalo.
Aloha Alberta, We’re terribly sorry to hear your stay with us was anything short of paradise. We strive to uphold the highest standards of cleanliness and hygiene and will be looking into why that wasn’t reflected in your visit.Mahalo
Small boutique hotel.
The room that I had was smaller than most other hotels, but was adequate for one person.
James
Stayed 1 night in Mar 2024
Response from Aloha Surf Waikiki on 3 Apr 2024
Aloha James,We appreciate your review and are so happy to hear that you had a wonderful vacation and found great value with Aloha Surf Waikiki. Your kind words will be shared with our team for their fantastic service, and we all hope to have the pleasure of welcoming you again in the future! Mahalo.
8/10 Good
Jevi
Travelled with partner
1 Apr 2024
It was great
Jevi
Stayed 1 night in Mar 2024
Response from Aloha Surf Waikiki on 3 Apr 2024
Mahalo Jevi for your review. Hope to see you on a return visit soon Mahalo
Aloha, Your feedback is appreciated and will be shared with our leadership team for careful consideration and improvement. We hope to have another opportunity to welcome you for a more enjoyable stay in the future. Me ke Aloha Pumehana, With Warmest Aloha
Dear Olinda,Mahalo for taking the time to review your stay. We are sorry to hear that the charges weren’t to your liking. We have made a note of your feedback to be relayed to our team. We hope we can make your next visit to us a memorable one. With Aloha,Timothy ClarkGeneral Manager
I’ve stayed here several times. The price is good, parking is decent, location is great, and the staff is very friendly and helpful.
Kapualanikai
Stayed 1 night in Mar 2024
Response from Aloha Surf Waikiki on 27 Mar 2024
Aloha Kapualanikai,We appreciate your review and are so happy to hear that you had a wonderful vacation and found great value with Aloha Surf Waikiki. Your kind words will be shared with our team for their fantastic service, and we all hope to have the pleasure of welcoming you again in the future! Mahalo
4/10 Poor
Heather, Santee
25 Mar 2024
Liked: Amenities
Disliked: Property conditions & facilities
Construction Started at 8am drilling so loud super horrible to wake up to and especially when you have jet lag.
Heather
Stayed 1 night in Mar 2024
Response from Aloha Surf Waikiki on 27 Mar 2024
Aloha, Your feedback is appreciated and will be shared with our leadership team for careful consideration and improvement. We hope to have another opportunity to welcome you for a more enjoyable stay in the future. Me ke Aloha Pumehana, With Warmest Aloha
If I can deter one person from this property I would have done a success. The cost of this place is not worth it. When we got there and got ready for bed and opened the sofa bed, the sheets had dirt on it and stains on the sheets. There was hair in the shower. When I called about the sheets they came and brought new sheets. They did not offer to do their job and replace the sheets. They expected us to change the dirty sheets our selves. As soon as I open the door they handed me the sheets and turn around and walked away. Not a sorry or help to change them. Please GO SOME WHERE ELSE!!
Patrick
Stayed 3 nights in Mar 2024
Response from Aloha surf Waikiki on 27 Mar 2024
Aloha Patrick,Your feedback is appreciated and will be shared with our leadership team for careful consideration and improvement. We hope to have another opportunity to welcome you for a more enjoyable stay in the future. Me ke Aloha Pumehana, With Warmest Aloha
8/10 Good
Guillermo
Travelled with family
25 Mar 2024
Liked: Staff & service, amenities
Disliked: Cleanliness
Aqua Aloha is a great place to stay if your on a budget. All the basic amenities you need with affordable rooms. Went in expecting normal quality rooms with dated features. And that is exactly what we got and we were okay with that.Again I can't stress the affordability of this hotel. We spent most of our time out and about and came back to sleep. The only gripes we had was the cleanliness. The bathroom door was broken and shower had rust. In my opinion the worse thing I noticed was a couple of small cockroaches which we easily killed. However, other then that great stay.
Guillermo
Stayed 3 nights in Mar 2024
Response from Aloha Surf Waikiki on 27 Mar 2024
Aloha, Your feedback is appreciated and will be shared with our leadership team for careful consideration and improvement. We hope to have another opportunity to welcome you for a more enjoyable stay in the future. Me ke Aloha Pumehana, With Warmest Aloha
Aloha Julia,We appreciate your review and are so happy to hear that you had a wonderful vacation and found great value with Aloha Surf Waikiki. Your kind words will be shared with our team for their fantastic service, and we all hope to have the pleasure of welcoming you again in the future! Mahalo.