"During my short stay, I had an unpleasant experience of being trapped in the lift for a short while. Luckily I was safe, and a member of the hotel staff had responded to my concern as soon as I raised it to them."

"Friendly and professional staff. Great location."

"The hotel is at a nice area right by the port. Hong Kong is very clean place and the hotel is at a prime location next to all the food and shopping. The bed is really nice an actual king size bed"

"Good location with lots of eatery. Tram station is about 10mons walk. The house keeping who does the make up room can be better."

"The location is perfect , close to train station and tram. Views are excellent . But rooms are shabby and the area is not touristy at all. Breakfast was a good buffet"

"Very good hotel with a more than a thousand art collection all over the whole hotel! Stayed in the Club Lounge floor and the staff was friendly and helpful. Special mention to the Deputy manager of the club lounge who really took good care of us. Overall: Would highly recommend this hotel when staying ..."