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"Top-notch customer service from check-in to breakfast! Every staff member we interacted with was genuinely friendly and made sure all our needs were met. The 5:30 kickback was a great bonus, and breakfast was well run and welcoming. We were in town for a volleyball tournament, and the staff went above and beyond even asking how our games went, cheering us on, and making us feel truly supported. That personal touch made a big difference. Overall, an excellent stay with an outstanding team. Definitely recommend staying here!"

"The staff was so kind and accommodating! The room was great & the hotel was clean all around. Will definitely be staying again!"

"My family and I stayed here and we had a great stay. Staff were super nice! Christine at the front desk was very helpful and nice! Room were a great size especially for a family. Loved the sitting area. "

"No problem except valet guy "

"Room was amazingly clean and staff was super friendly and professional. Will definitely book here when in Columbus. "

"Service, room size, cleanliness"

"Good service. Nice big parking lot. "

"We appreciated the customer service. The new owner was a lovely man. Our room's heat did not work so they gave us a new room and a bag of some snacks and drinks."