Search Hotels by Britannia Hotels in Heysham from ₹5,542

"As usual everything excellent. The icing on the cake is that dogs are banned!"

"The check in was efficient and friendly. As a female checking in on my own, it was good the receptionist pointed to my room number and didn’t call it out. A small but significant and appreciated factor. The room had a well designed layout, with a tiled and carpeted area. There was an iron and ironing board, safe, hairdryer, tea and coffee facilities all in the room along with a huge TV. The room was quiet, I couldn’t hear other guests in their rooms or the traffic outside. The bed was comfy and I enjoyed having a comfortable sofa seating area along with a great desk space. The bathroom was lovely with both an over head monsoon shower and a detachable shower head. Great lighting too. All staff were friendly. At both breakfast and dinner my dietary requirements were catered for. Staff appeared well informed on this. Overall a great stay. Thank you"

"Nice surprise! "

"Was slightly upset on afew things such as read they had wheelchair accessible parking for 6 i think but had no disabled bays cars parked in free for all had to leave keys at reception incase needed to be moved. Also said step free entrance which was also not the case and struggled to get to entrance for how cars were parked. Bed seemed like a small double which was rock hard next morning stripped the bed as we always do and wish hadnt when we see the state of the covers.and flooring very uneven. Guess we just picked up on things for disabled so may not be an issue for non disableds."

"Only thing was the cracked tile on the bathroom floor, annoying every time you stepped on it . Also we didn’t get our room serviced on the 2nd day . Breakfast was lovely and the room was nice . "

"The air conditioning was effective, The room was spotless. Definitely stay there again "

"Very satisfactory "

"2nd time we have stayed really enjoyed it, no issues whatsoever, staff are very friendly, Reception Restaurant, ect: The room maids, work very hard indeed, it is really hard work and deserve every single penny they earn."

"The park was nearby, the lakeside setting was fabulous and the staff lovely. The food was good, especially the breakfast was sensational. The dining room/ restaurant was a bit institutional and soulless. It was strange that the bar could have run out of plain crisps, indeed all crisps but the most exotic of flavours by Saturday lunchtime of a busy weekend. Someone with a bit of initiative could have run across to the Aquarium cafe and scooped up their's. But that is a minor detail. The cosy room was of a good size with a bath. ."