Search Hotels Near Heart of England Events Centre, Birmingham

"Friendly staff lovely room and a very tasty evening meal. Really convenient for the NEC and you get free parking. Will definitely be back."

"Very comfortable hotel with very friendly staff. The breakfast was amazing. Highly recommend. "

"Clean room, great comfortable bed. The room was ready for us on arrival yet we arrived early. Staff are so friendly, the hotel smells beautiful at reception and is very welcoming. We used the spa and pool on both days it was very clean and staff constantly checking out the communal areas and keeping them very tidy."

"The staff can not be faulted they were great. The downside for me this trip was the TV did not work and they did not have a maintenance man available to fix it. The room was clean but one thing i did notice they do not have USB charging points anywhere in the room. In case the ones on your laptop are not available "

"Very clean hotel, friendly staff, good breakfast, nice lifeguarded warm pool "

"Staff were extremely professional from beginning to end of our stay. Place was welcoming, spotlessly clean and with an exceptional restaurant onsite."

"Room clean , too hot even turned down thermostat down . Staff very helpful. Don’t understand why you don’t have semi skimmed milk in rooms . Must say outside noise was very intrusive & affected ability to sleep, as window appears not to shut properly. Needs looking into to 203 "

"All good"

"Room was lovely Booked in by a friendly lady on reception. Although I had Jerk chicken burger and chips. Chicken was off but staff didn't seem to care "