Search Hotels Near Heart Country Park & Beach, Birmingham

"Very basic. Electric heaters in room not sufficient. Could do with new sheets without stains! Two visits - on one visit the food was ok, on the other visit the dinner was one of the worst I’ve ever had. "

"Good"

"Big room"

"Staff need training on what disabled guests need. Was incorrectly given a non accessible room on checking in, then just allocated a room with shower. The restaurant was inaccessible to disabled guests. It involved numerous step (both up and down), and didn’t seem to care when I explained that stairs were difficult for me. The lift for wheelchair access was non operational the entire stay. Access to the shower was difficult."

"Very nice hotel well maintained with good secure parking. Food is a bit pricey but probably in line with the quality of the hotel."

"Yes"

"The staff were very helpful & informative. The breakfast buffet could have more items however it was still decent. For breakfast, we were offered vegetarian sausages seperately as the buffet did not have any vegetarian sausages. That was very thoughtful of the staff. The room had everything we required, a hairdryer, a fridge (requested earlier), a fan & were able to adjust the heating in the room. The spa facilities were nice & clean."

"Very good"

"Lovely house and very clean with wonderful themed rooms. Whole venue was beautiful and staff very friendly and helpful. Would definitely return. "