"Ms Urvi at reception is very helpful and courteous, her gesture at reception is admirable, I think every 5 star hotels or companies should have such a lively staff to welcome guests"
"Ms Urvi at reception is very helpful and courteous, her gesture at reception is admirable, I think every 5 star hotels or companies should have such a lively staff to welcome guests"
"Location is not great. Cable TV - you have to remind them for renewal, Break fast was good. Cleanliness was excellent. Will try one more time stay before giving negative rating."
"Location is not great. Cable TV - you have to remind them for renewal, Break fast was good. Cleanliness was excellent. Will try one more time stay before giving negative rating."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Very clean and nice place to stay. I enjoyed 😉 my stay. I recommend yhis hotel to anyone. I checked out late . They didn't charged me. Very helpful reception regarding everything.
Very clean and nice place to stay. I enjoyed 😉 my stay. I recommend yhis hotel to anyone. I checked out late . They didn't charged me. Very helpful reception regarding everything.
Mansour
Reviewed January 28, 2025Reviewed January 28, 2025
Excellent new hotel with extremely polite and courteous staff.
Reception staff need a bit of training !! Especially AmanRaj who was not keen to listen to issues i wanted them to rectify after our checkout and said other guests are arriving so he needs to attend to them but when I looked back there was no-one behind me. Two issues such as bedside power plug sockets plate had come off and water was leaking from shower and reached under sink area and leading up to the toilet.
The hotel internal ...
Excellent new hotel with extremely polite and courteous staff.
Reception staff need a bit of training !! Especially AmanRaj who was not keen to listen to issues i wanted them to rectify after our checkout and said other guests are arriving so he needs to attend to them but when I looked back there was no-one behind me. Two issues such as bedside power plug sockets plate had come off and water was leaking from shower and reached under sink area and leading up to the toilet.
The hotel internal ...
10 on 10 cleaning
Staff was good like ekta one guy who look after in the night Dont know the name but he was quite good at welcoming the guests
Overall good experience
10 on 10 cleaning
Staff was good like ekta one guy who look after in the night Dont know the name but he was quite good at welcoming the guests
Overall good experience
Lalit
Reviewed January 19, 2026Reviewed January 19, 2026
Staff very helpful and courteous. Level of cleanliness was very good.
Didn't like the wet bathroom. Would prefer shower cubicle or even a shower tray so floor didn't get wet and slippery.
Staff very helpful and courteous. Level of cleanliness was very good.
Didn't like the wet bathroom. Would prefer shower cubicle or even a shower tray so floor didn't get wet and slippery.
The place really exceeded our expectations. Very responsive staff and helpful as well. The Suite room were spacious and well maintained. I would highly recommend booking the hotel for your next stay. Accessible to the markets for shopping purposes, me and my family visited Surat for wedding shopping.
The place really exceeded our expectations. Very responsive staff and helpful as well. The Suite room were spacious and well maintained. I would highly recommend booking the hotel for your next stay. Accessible to the markets for shopping purposes, me and my family visited Surat for wedding shopping.