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"Excellent customer service, great location as well."

"Amazing rooms"

"I wouldn’t recommend for longer stay. Cleanliness and stay didn’t meet my expectations, considering it being one of the good hotels in Surat."

"They charged extra Rs. 500/- for bedding even the booking was for 3 adult & 1 child"

"Friendly and helpful staff. Clean room."

"Awesome in all aspect it would be wrong to point out one thing leave the rest. As a suggestion I have one point, please add Indian cuisine to your menu as everyone is not okay with conti and Chinese."

"Worst hotel I have ever been to"

"The room provided was different from the one shown in booking's photo. It was dirty too."

"Best stay"

"Loved this hotel and best of all its location and proximity to Surat Railway Station"

"Basically it’s close to the Railway Station so that Transportation is easy move around and good for Traders who come to do Business and purchase of gem. Stones,clothes and Fabrices.hotel is beatifully located with bubbly Wibkes.food tastes fantastic.an advise is that Management can use the empty Space in T floor besiedel the swimming Pool with two gazebo during weekends for their guests to have few drinks and chill out with a smoke will be good.do not waste such a big empty Space.all the best."

"Ms Urvi at reception is very helpful and courteous, her gesture at reception is admirable, I think every 5 star hotels or companies should have such a lively staff to welcome guests"

"The room was clean, and the staff were very friendly and polite. The restaurant had good food variety and the staff were excellent."