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"Warm greeting on reception by Dev who welcomed us to the hotel. He made checking in & checking out a pleasant experience. All staff around the spa, bar area & restaurant were friendly. The hotel itself had a restful & chilled atmosphere & we would highly recommend it."

"Staff exceedingly friendly and helpful at all times. Rooms very comfortable and beds giving a really good nights sleep. Access good for my scooter."

"the bar and restaurant are excellent, the rooms clean but a bit tired and the landings and corridors are in poor condition"

"Good central location in walking distance to places of interest. Pets welcome in bedrooms, bar & restaurant. Characterful building & bar area stunningly decorated. Excellent, beautifully presented food. Only down side was the small car park. Had to park in the multi storey a 10min walk away."

"Excellent "

"Great location and excellent standard of room. Not very noise-proof from the bar across the road - it was loud until late and the early morning deliveries disturbed our sleep. The bathroom door didn't shut. Overall pleasant stay."

"Spacious family room. Smart decor in the room. Public spaces could do with updating the decor. Friendly staff. Great location close to the centre of Harrogate"

"Lovely stay in Harrogate, hotel and staff were excellent and the breakfast was amazing, everything and anything you could possibly need and eat "

"We arrived 2 hours early but were told our room was ready! On asking if there was a room we could upgrade to, we were given a Suite. Wow! it was fabulous and really changed our whole experience. The extra private sitting room was such a bonus and we made the most of it. Reception staff were welcoming and helpful and when we had drinks in the bar/lounge the barman was friendly and really efficient. We only booked one breakfast on the day we were checking out and, again, breakfast staff were friendly and welcoming. Breakfast was plentiful with good choices whatever your requirements are. We've stayed here before and would definitely stay again."