Search Hotels Near Grosvenor Casino Bolton, Bolton

"The location is ok, not too much to do in the close vicinity, or any big shops for food. The hotel itself is quite dated, which is evident from the corridor, doors and the musky carpet smell. The rooms are ok in size though they were really warm in temperature and no air con available, just a desk fan. The bathroom was quite dirty with marks on the bath towel, a quarter of a toilet roll left and the bath and sink itself were a tad dirty. The pressure for the shower was really great though and the water temp, this was a really big plus. The beds (double and a single) were ok but very spongy and the duvets and pillows had marks on them. The room door is extremely loud when shutting and it did not close tightly which made sleeping at night slightly uneasy. One BIG BIG mismarketing from my booking with hotels.com is that it noted fitness centre and pool at hotel, though it is offsite(along at the stables country club) AND it is not included in the price of the stay. If i knew this i would not have booked this! The breakfast was better than expected for such place, though the healthy selection was lacking. The coffee tasted overly fruity and what really spoiled it was the old lady worker watching over what each guest takes and how long it takes them to finish. As it's her that cleans up. We as a family all felt stared at from her. "

"Good choice. Friendly staff"

"Really nice hotel, staff very helpful, delicious breakfast"

"Great location and the staff were very helpful and welcoming. The room itself was ok, a bit tired and in need of a refresh, it was clean and the bed comfy. I’d say breakfast wasn’t cooked to order purely by the speed it appeared, it was standard English breakfast, though felt one rasher of bacon and one sausage was a bit of a poor show, when you generally get two of each of those items elsewhere. It was however decent quality. The selection of cereals and pastries was good, the Greek yoghurt creamy, the croissants were a tad small. Overall cost, location, amenities and staff mean I’d stay again"

"Friendly atmosphere good service"

"Very nice Inn- dog friendly and the food is very good. Staff are friendly and helpful."

"The property did not fully match the listing, one of the bedrooms shown in the photos does not appear to exist, and the room our children were going to stay in had visible mould on the walls. While the property had been cleaned well, this is clearly a maintenance issue rather than a cleaning one. The hot tub, which was a key reason for booking, was not available on our first night. We were only told after arrival that a pump had been fitted that day and it needed time to heat overnight. This was not communicated beforehand, despite the host being responsive prior to the stay. Communication during the stay was poor. Messages raising concerns were largely ignored, and responses did not address the issues. It took further problems (power tripping throughout the kitchen) to get a reply, and this was only to check if the lights were on advise the problem would be looked at on the day after (our day of checkout). Fortunately we found the fuse box downstairs and found the issue, this happened 2 more times between out last night and morning of check out. Hotels.com did eventually provide a partial refund due to the hot tub, mould, and lack of communication. Overall, the property has potential but is let down by inaccurate listing details, maintenance issues, and poor communication from the host."

"Dated and plain, poor bar selection, staff were good though!"

"Good service "