Search Spa Hotels in Gretna

"Yes "

"Buffy was amazing at the front desk. So helpful, kind and on top of it. She was very complete and helpful. The hotel is lucky to have her. "

"Staff is incredible -- helpful, friendly, accommodating. Not only did we have a wonderful stay in a great location, but the staff made the difference for us from every other hotel. They graciously loaned us a screwdriver to put batteries in a new toy and were clearly working hard during breakfast to keep supplies stocked. At checkout time, our vehicle had a dead battery, so I went to the desk to let them know we'll be late returning our keys (needed to leave parking garage). When I was explaining, the clerk said, "Oh we can help! Our maintenance worker will meet you at your car for a jump!" He was there in under 10 mins and so kind. Hyatt Place saved us probably 2hrs waiting for roadside assistance. THANK YOU to everyone who made our stay fantastic -- from front desk, to maintenance, to maids, to breakfast staff. Customer service was impressive and much appreciated. "

"Surprisingly good breakfast- fresh food with lots of variety. Rooms were clean. Most staff members were very professional and friendly. The front desk gentleman cheerfully helped me in two different situations- once when I locked myself out of the room and once when I needed an additional laundry bag. I did not use the swimming pool, but it looked like it was being enjoyed by plenty of other guests. Unfortunately, the hot tub was out of order. Location was near Target and Walmart and many other shops and restaurants. ."

"Staff was always friendly. Unfortunately the pool was closed for emergency maintenance through most of our stay. "

"We were disappointed there wasn’t a hot tub. The beds are a little hard but the room was very comfortable and clean. "

"All good !"

"Beautiful and unique rooms, friendly staff"

"We were super excited for this trip at this hotel, mainly for the pool for my toddler. The pool was filthy and had bugs and hair floating in it. The room they gave us was the only one with a brick wall outside that looked like a party rooftop area and pretty sketchy, but luckily no one wandered up there to look in our windows while we were there. The breakfast was fine, but the floors in the pool area and bathrooms had noticable grime and the floors hadn't been scrubbed in a while. Such a bummer we were really looking forward to a fun stay with a pool day only if the area was a little cleaner. Luckily our toddler enjoyed it! "