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"First and foremost, the staff are incredibly helpful, and housekeeping does their best to keep the rooms tidy. Unfortunately, the building itself is run down, the carpets are thread bare, and the furniture has seen better days. In spite of no smoking signs on door, there's a pervading smell of stale cigarettes and marijuana smoke. Each room has an air conditioning/heating unit that cannot be turned off, and runs continuously unless you unplug it. Good water pressure, but no elevators to the second gloor. To be fair, the parking lot is gate controlled, and it is very close to the airport. Most guests seem to be passenger in transit. "

"Good value for money. Clean comfortable basic room with a good breakfast included. Plenty of parking and free airport shuttle. "

"Always love staying a the Benson. Rooms are always clean and comfortable. Staff friendly and helpful. Love the valet service. Restaurant has great food and service. Hotel is beautiful and love the walk ability to restaurants shopping."

"We loved the pool. The hot tub wasn't working and I wished they would sent us a not when we booked it for the night"

"Convenient to Portland MAX and street car"

"Room very clean hot tub great,"