"PERFECT!!!!! Had such a smooth stay! I had a 5 hour delayed flight and was stuck in Nashville. My bestfriend had already made it to Chicago and was at the hotel. I called the hotel and let them know the situation and they allowed her to check in and get comfortable in our room (which was very beautiful). Breakfast was 10/10, roof top was 10/10, service was 10000/10. Loved everything about the hotel especially since we was walking distance from Michigan Ave. We had such a good time in Chicago and this hotel will forever have a customer anytime I visit. Will be back!"
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