GrandWest Casino & Entertainment World

Very efficient check-in process. Conveniently located cafe in the lobby. Good location for what we wanted to visit in Cape Town

1) Clean Rooms No kidding—the rooms feel brand new! One feature I absolutely loved was having a washer and dryer right in the room. For anyone planning an extended stay, this is a huge convenience and makes traveling so much easier. 2) Staff The staff was absolutely magnificent! It's hard to know where to begin. • The housekeeping team was exceptional. You rarely saw them, yet everything was always spotless and perfectly maintained. The rooms were consistently well cared for. • Special recognition goes to Sheeay and Nandipha for their outstanding service. ⭐⭐⭐⭐⭐ The management team also deserves credit for running a smooth operation while empowering their staff to handle day-to-day responsibilities with professionalism and confidence. 3) Breakfast, Lunch & Dinner OMG—you must experience the full breakfast! It was easily the best meal of the day. Every morning, it was prepared fresh and exactly the way you wanted it. The quality, consistency, and service were exceptional. ⭐⭐⭐⭐⭐ Special recognition to: • Zainab • Jolene • John (JP) • Arele (Chef) • Roberto • Lisa (at the Bar) • Asanda • Themba 4) Kitchen Staff The kitchen team was simply outstanding. A special shoutout to Arele at the kitchen and omelet station. The food quality and attention to detail were top-notch every day. The location is ideal. Perfectly located near the nightlife, Convention Centre, and Waterfront, yet quiet enough to provide a relaxing stay after a busy day.

My stay was amazing and the place was clean and was an incredible experience