Search Hotels Near Grand City Surabaya, Surabaya

"Clean & Great Friendly Staffs"

"One of the best Marriott property I have stayed. Amazing hospitality right from check in to check out including reception staff, housekeeping, restaurant and fitness center."

"Location to many shopping areas & eateries, staffs are friendly, room is very new and clean "

"Great staff very helpful "

"Very good hospitality from the staff and rooms are very well furnished since it’s just open in Oct18. Close to some malls and great value for money for now."

"staff are very friendly. strategic location and the room service food was delicious!"

"In the middle of nowhere "

"Bit far from the airport but if traveling early morning or late night then its nothing to worry about. The hotel itself was nice and felt luxerious. Cant complain at all. Also couldnt here tge other guests either. "

"Looks clean and comfortable, with a very reasonable price"

"Comfortable hotel, and after a long day travelling, we did not want to search outside for a meal, and ate here, food was very good, and also excellent choice of drinks"

"I chose this hotel because it was 10 min by car from Surabaya Gubeng station. All staff that I encountered at this hotel was very nice. However it was not a hotel that I would want to come back and stay. 1. Breakfast: I personally did not think it was delicious compare to other three star hotels. 2. I stayed two nights. It was hot in the morning and I thought that the AC wasn't working so I switched a room for the second day. However the AC in the second room wasn't working on the next...

"An excellent place, everything was shaping up fine - except the receptionist asked to keep my passport overnight, and when I left early to catch a train, there was a different receptionist, no note had been left on my packaged breakfast, remembered too late for a return trip to the hotel, missed my train - it cost me well over a million to get to Bandung that day ...shame really. THERE SHOULD BE NO REQUEST TO LEAVE YOUR PASSPORT IN ANY MODERN HOTEL !!"

"After staying at another Neo hotel recently, i was disappointed with this property. The room is pretty run down, definitely in need of an update. The toilet seat was broken. There was this internittent pumping sound every 45 secs or so, coming from the rooftop or an adjacent room, it was annoying but not bad enough that i couldn't fall asleep. It did however had good hot water flow. The staff were friendly. The area was really quiet."

"L9 of the BG Junction Mall. Great service from the staff. Relatively comfortable room with the exception of the lingering smell of cigarettes. Good a/c and wifi. Many food choices inside the mall. "