Search Spa Hotels in Glen Cove

"There is not enough staff for the number of customers in this hotel. Long waits in line to check in. Long lines and long waits over 30 minutes to check bags. Long lines and long waits over 30 min to retrieve bags. "

"It was great and very affordable. Great location"

"Room ac gave out night 1 of my stay. Itchy sheets, bite marks. Portal AC was placed as a fix but it was just too noisy. Hotel has no water stations nor ice or any places to store food/beverages. First and last time there for my personal preference"

"Good place would stay here again"

"Tudo perfeito ❤️"

"I recently stayed at the Lotte Hotel New York for a girls trip, and unfortunately, the experience was far from what we expected. This hotel came highly recommended by a family member who frequently stays at both the Seattle and New York locations, so we went in with pretty high expectations. Right from the start, there were issues with the room. The shower wasn’t properly draining, which made it inconvenient to use, and to make matters worse, the shower head was malfunctioning and spraying water in an uncontrolled way. It made what should have been a simple, relaxing experience frustrating instead. The most concerning part of our stay, however, was when security attempted to enter our room unannounced. Thankfully, they were unable to get in due to the safety hatch on the door, but the situation was unsettling and unacceptable. When we brought this to the attention of the hotel staff, they showed little interest in addressing the seriousness of the issue. We were told someone would follow up with us, but no one ever did. Overall, the lack of responsiveness and concern from the staff, combined with the maintenance issues and the alarming security incident, left us extremely disappointed. We will not be staying here again in the future "

"I was pleased with price, location, and cleanliness. Ice is still nice to have available. The clocks in my room were set to the wrong time and could not be corrected. I adjusted. My room was small, but quiet and clean. Some wear on the wallpaper and water stains on the ceiling. Older decor. But, again, clean and functional. I will probably book there again. GREAT LOCATION if you are a lover of the performing arts!"

"The heat was set too high and nothing changed though I complained and was promised that the situation would be resolved. I had no control over the thermostat "