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"Excellent Hotel. Very friendly staff. Very easy access to downtown. Took us 10 minutes to walk to downtown cable car site. If you need any supermarket items, the mall is right downstairs and there is a nice supermarket there also. There is filtered water on every floor in a machine.The breakfast is also excellent. Great coffee machine, selection of fruits and cheeses and breads, as well as numerous hot entrees. Also, very big plus was we rented a car and used the free parking in the downstairs garage. You need to go to the private parking lot, which is next to the mall pkg lot entrance."

"The staff were amazing. Very attentive. "

"Quaint hotel with"

"This is the second time I have stayed here and it won’t be the last. Perfect location, facilities, rooms are clean, staff are friendly. It’s the perfect all rounder and I can’t wait to return in the new year."

"Our stay was pleasant and relaxing, we really enjoyed the ocean view from the pool area"

"Loved the location, cleanliness and vibe of the hotel with fantastic pools and all staff were great. Only downside was limited parking and I was only able to get a space at the hotel on 1 of 5 days, all other days I had to search for on street parking around 500m away from the hotel. Not ideal but aware there isn’t much can be done about it due to the central location."

"Magnificent place. Magnificent staff magnificent breakfast. Magnificent. Nothing else to say "

"Wonderful location, you jump into the pool then jump into the ocean. Great bar/restaurant near the pool and a very large breakfast offered. Service was very good, and we will definitely come back. One thing to note. Laundry facilities is not offered even though listed. They have a laundry service for a high fee."

"Our stay at the Pestana Carlton Madeira Ocean Resort Hotel was nothing short of exceptional. From the moment we arrived, we were greeted with genuine warmth and professionalism by the staff, who went out of their way to make us feel at home. The hotel’s location is perfect—just a short walk from Funchal’s charming center, yet peaceful and right on the ocean. The views from the rooms and terraces are breathtaking, especially at sunset. We particularly loved the choice of swimming pools: the large sea-water pool with direct access to the ocean was a highlight, while the indoor heated pool provided the perfect retreat in the evenings. Breakfast was outstanding with a wide variety of fresh fruits, pastries, and local specialties. Every meal we had at the hotel was beautifully presented and delicious, with attentive service to match. The rooms were spacious, spotless, and very comfortable, offering all the modern amenities while still maintaining a relaxed, island atmosphere. The beds were especially comfortable, ensuring we woke up refreshed each day. What truly sets this hotel apart is the staff’s dedication to excellence—they consistently went above and beyond to ensure every detail of our stay was perfect. We were given the warmest welcome by Samoume, who truly went above We left feeling completely relaxed and already planning our next visit. If you’re looking for a blend of luxury, comfort, and authentic Madeiran hospitality, Pestana Carlton Madeira is the place to be."